Lead Product Experience Strategist

Lead Product Experience Strategist
Role Summary
Ensure we are building the right things—grounded in real-world operational workflows—so our technology delivers measurable business value and clear differentiation.

Role Details

Contractor role with potential conversion to full-time (FTE)

Requires travel for field research and stakeholder engagement

Location: Charlotte, NC

Hybrid expectation: 3 days per week in office

What You'll Do
Drive decision quality

Understand end-to-end operational workflows (people, process, systems)

Identify inefficiencies, workarounds, and failure points

Quantify impact (time, cost, errors, risk)

Inform what to build, change, or stop

Shape differentiated solutions

Identify where we can be meaningfully better—not just equivalent

Translate insights into clear product and experience direction

Contribute to build vs buy through workflow and data impact

Influence upstream

Partner early with Product and Engineering

Challenge assumptions with evidence before development begins

Define and validate direction

Create future-state workflows and testable concepts

Ensure solutions improve efficiency and scale

What Success Looks Like

Better decisions made before build

Reduced wasted development

Measurable gains in efficiency and accuracy

Clear differentiation in how work is done

Who You Are

Strong in operational workflow analysis (beyond UI)

Research + business thinker (not just methods)

Comfortable influencing without authority

7–10+ years in product, UX, or strategy in complex environments (healthcare a plus)

Proven ability to influence decisions upstream (not just deliver design)

Preventing or reshaping product decisions based on insights

Identifying high-impact workflow issues others missed

Driving measurable improvements (time saved, errors reduced, cost avoided)

Ability to clearly articulate before/after impact and business outcomes—not just outputs

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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