Customer Experience Specialist — Public Sector Support

Commonwealth of VA Careers is seeking a Customer Engagement Specialist to ensure excellent customer service at the VCCS Shared Services Center. The role involves answering incoming calls, problem-solving, and participating in improvement initiatives. Candidates should possess strong communication skills, customer focus, and the ability to thrive in a fast-paced environment. Located in Botetourt, this full-time position offers a chance to make a significant impact on student success and satisfaction.
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