Program Supervisor (Youth Act)

About the Program
JCCA’s Youth ACT program provides intensive, community-based mental health services through a multidisciplinary team approach. Services are:

Youth-guided and family-driven

Trauma-informed and evidence-based

Focused on improving stability, functioning, and long-term outcomes

Our team works collaboratively to deliver flexible, responsive care that meets youth and families where they are.

Position Overview
As the Program Supervisor, you will play a key leadership role in supervising staff, delivering high-quality clinical services, and ensuring coordinated, individualized care for youth and families.

This is a hands-on leadership role combining supervision, direct service, and crisis response in a fast-paced, team-oriented environment.

Key Responsibilities
Clinical Services (50%)

Provide direct services including treatment planning, monitoring, and crisis intervention

Deliver community-based, family-centered care

Support youth with complex behavioral health needs and histories of hospitalization

Supervision & Team Leadership (25%)

Supervise Youth ACT staff, including:

Clinical Support Staff

Youth Peer Support

Family Peer Support

Provide coaching, guidance, and side-by-side field supervision

Conduct regular individual supervision meetings

Documentation & Compliance (25%)

Ensure timely, accurate, and compliant documentation

Support adherence to ACT model standards and regulatory requirements

On-Call Responsibilities

Participate in a rotating on-call schedule (evenings/weekends)

Respond to crisis situations as needed

Additional compensation provided for on-call coverage

Qualifications

NYS Licensed: LMSW, LMHC, LMFT, or LCAT

3–5 years of experience working with:

Youth with serious emotional disturbances

Families with complex, multi-system needs

Crisis intervention and behavioral health settings

Strong leadership, organizational, and clinical judgment skills

Ability to lead, coach, and support multidisciplinary teams

Excellent communication and interpersonal skills

Ability to think creatively and adapt in dynamic situations

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Knowledge of Medicaid, Managed Care Organizations (MCOs), and federal guidelines

Understanding of:

Social Determinants of Health

Trauma-informed care

Racial equity and social justice frameworks

Bilingual (Spanish-speaking)

Salary:

$77K - $83K

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