Video Management System Administrator

Video Management System Administrator

Location: Charlotte, NC – Hybrid schedule Duration: 12+ Months Role Type: W2 Contract role
Position Summary
The Avigilon ACC Video Management System (VMS) Administrator / Programmer is responsible for the deployment, configuration, integration, and ongoing administration of Avigilon ACC 7 video management systems and Avigilon and/or Axis IP cameras within a corporate enterprise environment. This role ensures reliable system performance, proper video storage management, system security, and compliance with enterprise IT and physical security standards. The administrator will serve as the technical expert for the VMS environment and provide support to end users, security staff, and IT stakeholders.
Key Responsibilities
Deploy, configure, and administer Avigilon ACC 7/8 NVR servers and clients
Install, configure, and maintain Avigilon and Axis IP cameras, including firmware updates and ONVIF integration
Manage and monitor system health, storage allocation, and performance across multiple servers and sites
Configure and support video analytics, recording rules, alarms, detection/exclusion zones, and alerting
Maintain and administer NVR Active Directory integration, user roles, access rights, and security permissions as needed
Apply corporate guidelines, job aids, programming workbooks, and tracking sheets for all deployments
Provide troubleshooting support for cameras, servers, storage, and network-related video issues
Document system configurations, deployment events, and tracking documents as needed.
Collaborate with IT, Security, and vendor partners for system integration with access control, intercom, PSIM, SIP/IP audio systems
Manage licensing, vendor support cases, and system upgrades for Avigilon ACC
Ensure compliance with cybersecurity best practices (patching, secure remote access, TLS certificates, password policy enforcement)
Provide support for evidence export, chain of custody documentation, and audit requirements
Required Qualifications
Experience operating in a corporate enterprise environment
Proficiency with Microsoft Windows 11
Proficiency with Microsoft Office (Excel and Word strongly required)
Experience with Microsoft SharePoint and Teams
Proficiency with Remote Desktop administration
Knowledge of Active Directory and related cloud applications (Azure AD, Office 365, etc.)
Preferred Qualifications
Knowledge of TCP/IP networking, LAN/WAN fundamentals
Basic understanding of network firewalls, NAT, and IP routing
Experience with PoE switch configuration, VLANs, and QoS for video traffic
Experience with IP camera setup and configuration (Avigilon and Axis)
Familiarity with Category and fiber optic cabling standards (termination, labeling, testing)
Knowledge of IP video fundamentals (H.264/H.265, frame rates, resolution, bitrate/storage impact)
Experience with NVR setup/configuration, including storage provisioning and RAID
Knowledge of Avigilon ACC 7 architecture and deployment best practices
Familiarity with Axis Camera Station or Axis device configurations
Knowledge of third-party integrations (access control, intercoms, SIP/IP speakers, alarms)
Understanding of data retention policies, video export formats, and evidence handling
Experience with cybersecurity best practices for VMS environments
Ability to create documentation, SOPs, and training materials for security staff and IT stakeholders
Strong troubleshooting, analytical, and communication skills
Education Requirements
Associate's Degree
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