Customer Resources Specialist

Government Jobs - Full-time - $33,630.00 Annually The purpose of this position is to collect and process public and in-house requests for information, revenues, and account set-up. The Call Center provides city citizens with a single point of contact for all non-emergency and utility based service calls that can be reported in-person, electronically, or by any other means of communication. Process all payments, and address public and in-house requests for information on utility billing accounts that can be reported in-person, electronically, or by any other means of communication. Customer Resource Specialists provide citizens with a single point of contact for all non-emergency utility based service issues, property tax assistance, and...