Summit Pacific Medical Center is hiring: Director, Marketing and Public Relation

About the Organization

Summit Pacific Medical Center is a vibrant and expanding public hospital district serving east Grays Harbor County, Washington. It operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven‑day‑a‑week urgent care clinic.

Pay Range

$59.58 – $92.17 per hour.

Job Summary

The Marketing and Public Relations Director articulates Summit Pacific’s narrative and vision, manages media relations, and builds strategic partnerships. The role advances the strategic plan by increasing brand awareness, strengthening relationships, and supporting economic development initiatives. It requires leading a team to execute marketing, communications, events, and community outreach programs.

Job Specific Duties and Responsibilities

• Serve as the face of Summit Pacific on behalf of executives as requested.


• Develop and implement public relations strategies to highlight organizational achievements, new services, expansion projects, and quality of care.


• Establish and maintain strong rapport with local, regional, and specialized media outlets.


• Represent Summit Pacific at functions and on local boards and committees to foster regional health enhancement.


• Develop and execute a comprehensive marketing and communications plan aligned with the strategic plan.


• Oversee digital marketing, social media, website updates, advertising, press releases, newsletters, and internal communications.


• Direct the creation of all marketing materials (print, video, digital, etc.) and manage the reputation and brand across platforms.


• Supervise event planning, community outreach, education, and events.


• Participate in professional groups, associations, work groups, and committees as assigned.


• Perform special projects and related duties as assigned.

Leadership Responsibilities

• Build and maintain relationships with direct reports and peers, encouraging collaboration and resolving conflicts.


• Communicate a compelling vision and direction to inspire staff.


• Demonstrate effective management skills, including financial, staffing, performance, compliance, and process improvement.


• Develop self and others by pursuing professional growth and providing clear feedback.


• Drive results by aligning efforts, recognizing progress, and ensuring deliverables on time and within budget.


• Foster an environment of trust and integrity, maintaining confidentiality and fair behavior.


• Lead innovation by researching benchmarks and implementing departmental improvements.


• Manage change by responding promptly to workload or circumstance changes and applying change management concepts.


• Think strategically and participate in strategic planning activities for the department.

Organizational Responsibilities

Support and uphold Summit Pacific’s mission, vision, and values; comply with policies, procedures, and regulatory requirements; conduct oneself professionally, ethically, and collaboratively.

Required Education and Experience

• Bachelor’s degree in marketing, communications, business administration, or a related field. Master’s degree preferred.


• Three years of related professional‑level experience. Healthcare experience preferred.

Required Licenses, Certifications and/or Registrations

• American Marketing Association (AMA) Professional Certified Marketer (PCM) or equivalent certification preferred.

Required Knowledge, Skills, and Abilities

• Broad knowledge of communications, marketing, and advertising methods and tools.


• Experience in event planning and community outreach programs.


• Strategic and conceptual thinking with the ability to develop focused tactics.


• Proficiency with social media platforms (Facebook, Instagram, LinkedIn) and mass email software.


• Project planning and management skills; experience with marketing and communication campaigns.


• Advanced writing, editing, and graphic design skills.


• Superior verbal communication and presentation skills for public speaking.


• Ability to build effective relationships with internal and external partners and vendors.


• Strong leadership, facilitation, delegation, and coaching skills.


• Professional composure in sensitive or stressful situations and strict confidentiality.


• Proficiency with Microsoft Office and other common office technology.


• Process development and documentation skills.


• Proactive, independent work style with the ability to anticipate needs.

Physical Requirements

• Lifting <10 lbs – occasional.


• Lifting 10–35 lbs – occasional.


• Lifting >35 lbs – occasional.


• Carrying <10 lbs – occasional.


• Carrying 10–35 lbs – occasional.


• Carrying >35 lbs – occasional.


• Pushing/Pulling – occasional.


• Sitting – frequent.


• Standing – frequent.


• Walking – occasional.


• Bending/stooping – occasional.


• Crouching – occasional.


• Reaching – occasional.


• Grasping – occasional.


• Fingering – occasional.


• Exposure to blood, blood products, or other bodily fluids – seldom.

Sensory Requirements

• Vision – within normal range, with or without corrective devices.


• Hearing – within normal range, with or without corrective devices.


• Speech – within normal range, with or without corrective devices.

Working Location

Elma, Washington

Benefits

• Competitive compensation.


• Medical, prescription, and dental (including orthodontia).


• Vision, healthcare FSA, and daycare FSA.


• Daycare subsidized benefit.


• Life insurance and accidental death and dismemberment (AD&D).


• Short‑ and long‑term disability.


• Generous 403(b) match contributions and 457 retirement account.


• Employee Assistance Program (EAP).


• Tuition reimbursement and smoking cessation assistance.


• Employee wellness program and employee committee participation.


• On‑site gym with instructor‑led fitness classes (Yoga, kettlebells, bootcamps).


• Walking trails on site.

Additional Information

• Summit Pacific serves east Grays Harbor County with a critical access hospital, primary‑care clinics, an urgent‑care clinic, and a range of ancillary and specialty services.


• The community offers year‑round recreational activities such as hiking, kayaking, whale watching, fishing, and more.


• Nearby colleges include Grays Harbor College and other community and state colleges.

Equal Opportunity Statement

Summit Pacific Medical Center is an equal‑opportunity provider and employer committed to non‑discrimination based on race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission, access, and participation in the hospital’s programs, activities, services, and employment.

This organization participates in E‑Verify. E‑Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E‑Verify contact DHS at 1‑888‑464‑4218.