PROGRAM MONITOR

PROGRAM MONITOR

Job Summary:

The Department of Economic Security, Division of Developmental Disabilities (DDD), seeks an experienced individual to serve as a Program Monitor. This role supports individuals with developmental disabilities and their families by overseeing high‑quality, flexible services and ensuring regulatory compliance.
Job Duties:
Conduct on‑site monitoring visits and evaluate programs using statutes, rules, regulations, and health and safety standards.
Write detailed reports of monitoring visits and request Corrective Action Plans for systemic violations.
Plan evaluations of group homes or other programs by reviewing past reports, incidents, and complaints.
Make follow‑up visits to assure implementation of Corrective Action Plans.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Developmental Disabilities rules, regulations, programmatic requirements, and standards.
Contract expectations for division services.
Individual Support Plans (ISP).
Skills in:
Oral and written communication and documentation.
Providing technical assistance to Division staff and Qualified Vendors on quality activities.
Analyzing large amounts of data.
Ability to:
Utilize databases and common computer programs efficiently.
Interpret and apply federal and state laws, rules, regulations, and contracts.
Learn contract expectations, plant requirements, statutes for group home services, and systems approaches for process improvement.
Selective Preferences:
Up to two (2) years of experience within the Division of Developmental Disabilities or comparable experience, such as supervising community residential settings, working in quality assurance or compliance roles, case management, aging and adult services, or behavioral health.
In‑state travel is required.
Pre‑Employment Requirements:
Current, valid state driver’s license and completion of required training.
Background and reference checks.
Completion of the Electronic Employment/Eligibility Verification Program (E‑Verify).
Valid Level One fingerprint clearance card.
Search of the Department of Child Safety Central Registry and the Adult Protective Services Registry.
Benefits:
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave – up to 12 weeks per year for newborn or newly‑placed foster/adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Benefits details:

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For more information about the Paid Parental Leave program,

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State employees participate in ASRS and a voluntary deferred compensation program after a 27‑week waiting period.
Contact Us:

For questions about this career opportunity, please contact Wendy Browning at wbrowning@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting wbrowning@azdes.gov. Requests should be made as early as possible.
Posting Details:

Salary: $43,000.00 – $49,000.00 | Grade: 18 | Closing Date: June 1, 2026

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