Sales Coordinator

Job Description
The sales Coordinator communicates with the customers to track and maintain on time deliverables and is the main point of contact for customer information regarding shipment and order tracking. Support the sales team with order entry, order acknowledgments, and general customer-related information.

Qualifications

Proven experience in sales support, coordination, or administrative roles

Strong organizational and multitasking skills

Excellent communication and interpersonal abilities

Proficiency in Microsoft Excel, Word, PowerPoint, and CRM software

Attention to detail and problem-solving skills

Tasks & Responsibilities

Coordinate and support daily activities of the sales team.

Inform clients of unforeseen delays or problems.

Provide training on how to use stow Calculator.

Calculate and prepare quotations with sales interaction and guidance.

Advice customers by phone and email of any changes to shipping or on time delivery.

Enter orders in SAP & ensure they are processed according to customer requirements, and ensure all orders are accurate and delivered on time.

Take care of commercial and administrative communication with customers.

Collaborate with other departments to ensure sales and deliveries are handled efficiently.

Process sales orders accurately.

Maintain and update customer databases and CRM systems.

Communicate with clients regarding order status, delivery, and inquiries.

Liaise with internal departments to ensure smooth operations.

Handle customer complaints and elevate issues to the sales team as necessary.

Salary Range
$65k to $80k

Additional Information

PTO, sick leave, & paid holidays

Medical, Dental and Vision Insurance

Company paid Short- and Long-Term Disability Insurance

Company Paid Life Insurance

Company Paid Accidental Death & Dismemberment

401K with employer match, currently 4%

Partial Tuition Reimbursement after 12 months

Gross Salary

Quality, Safety, Health, Environment, Compliance
Every employee at stow contributes to a safe and compliant work environment. We set the example and motivate each other to work safely, efficiently, and in a qualitative way. stow’s standards, policies, instructions, and local legislations are there to guide our decisions.

EEO
stow provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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