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Account Manager

Gothic Landscape, Phoenix, AZ, USA

Job type: Full Time


Landscape Management Account Manager (East Phoenix, AZ)
Are you ready to manage client relationships and production crews in a fast‑paced outdoor environment? Apply today!

Responsibilities

Create strong relationships with customers through communication and service, ensuring they receive quality, timely service on their projects.

Manage crew members as needed, including morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load.

Provide proactive site quality reviews and communicate assessments internally and externally.

Network and earn referrals to help the branch achieve its new growth objectives.

Lead the branch in growing its base contracts in the targeted market segments and geographic locations.

Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability.

Skills & Experience

3+ years of client and crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred.

2‑ or 4‑year college degree in a related field and/or a minimum of 2–3 years of landscape/horticulture experience required, including training and managing multiple crew members/gardeners.

Hands‑on working knowledge and experience in commercial irrigation systems, including Rainbird IQ controllers and Weathertrak systems.

QAL certification is highly preferred.

Strong computer skills and proficiency in MS Office programs, including Excel, Word, PowerPoint and Email, required for proposals and customer presentations.

3 years of strong customer service, sales and communication experience, or combined comparable experience.

Sound time‑management and organizational skills with a strong work ethic.

Strong interpersonal verbal and written skills are a must, with the ability to write and present proposals and bids.

Experience in consultative sales to clients for additional services.

Spanish bilingual is highly preferred to communicate effectively with crew members.

Perks and Benefits

Healthcare benefit program and 401(k) match program.

9 paid holidays per year with paid vacation and sick leave.

Company‑paid take‑home vehicle, fuel card, cell phone and laptop.

Fun and fast‑paced working environment with a great work‑life balance.

Paid training, certification and career advancement.

Company culture fosters growth, inspires longevity and rewards mutual loyalty.

EEO Policy
We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.

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