Sales Manager

Position Overview
UGP, a rapidly growing screen printing and apparel company, is seeking a dynamic Sales Manager to thrive in a fast‑paced environment. This in‑person role is based at our retail location in Chapel Hill and reports directly to the Regional Sales Manager.

Key Responsibilities

Promote UGP’s core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI

Responsible for converting quotes to lead to sales. Marketing’s role is to drive quotes, Sales managers' role is to interact with quotes and convert to orders.

Communicate sales, store and personnel information to your regional manager in a timely manner

Adhere to the Digital Code of Conduct

Provide feedback in a constructive manner to affect change / be a part of the change

Actively participate in 1‑on‑1 weekly meetings with the Regional Sales Manager and a weekly L10 with the RSM and other sales managers

Assist in coverage when other UGP team members are unavailable (email, phone, travel to another location)

Take care of customers and ensure they have the best experience and outcome possible

Engage with local community and attend local events such as Downtown Association meetings, networking groups, chamber of commerce meetings

Communicate with customers via phone, email or in person to determine their needs; focus on the customer’s preferences

Relate ideas for sales and marketing tools to the Regional Sales Manager

Work with the National Sales Manager and Head of Marketing to engage with customers and drive sales at events and local opportunities

Location Responsibilities

Responsible for the store opening and closing per the opening and closing checklists in accordance with store hours

Deposit money to the bank for both custom and retail, in a timely, efficient manner per the Custom and Retail bank deposit procedure

Interview, hire, train, direct and evaluate Store Associates

Maintain storefront to be clean, organized and welcoming; custom orders and retail products should be easy to find, clearly marked and organized

Ensure the store is open for scheduled hours and special events

Schedule store hours and handle call‑offs / no‑shows / shift changes

Coordinate retail displays to ensure the store is optimized for retail sales; keep racks and cubbies full, stocked and organized

Responsible for supervisory tasks including time‑card approvals, annual reviews, disciplinary actions, time‑off requests of Associates

Actively manage the store on major retail event days (e.g., home football weekends, graduation, large events/fairs)

Preferred Path
Possible future path for career advancement: Regional Sales Manager, National Sales Manager.

Ideal Candidate
We’re looking for a candidate who enjoys the customer‑salesperson relationship, the challenge of generating their own sales, and the dynamic environment of their local area. Eager to establish themselves in a rapidly expanding company through hard work, determination, and the development of countless professional relationships.

Benefits
This is a full‑time, salaried position with paid time off & paid holidays. Full‑time Team Members are also eligible to join our 401(k) Plan with employer 4% matching. All Team Members are eligible for a 40% discount.

UGP offers Health, Dental, and Vision Insurance to all full‑time Team Members. UGP offers a variety of different employer‑contributed PPO Medical Insurance plan options via Blue Cross Blue Shield, as well as Dental Insurance through Delta Dental and Vision Insurance through Eyemed.

Requirements

Candidate should have a degree from a 4‑year college or university

Excellent writing and oral communication skills

Previous Sales experience

Very strong typing speed and accuracy

Highly advanced organizational skills

Proficient with Gmail and its applications, cloud computing sites and social media

Prior management experience is preferred

EEO Statement
We participate in E‑Verify, a program that confirms new hires’ eligibility to work in the United States. For more information about E‑Verify, please visit E‑Verify.gov. We are committed to ensuring that all employees are treated fairly and equitably, regardless of their immigration status.

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