Social Media & Content Specialist

Are you driven, results-oriented and a team player?
With 18,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we’re building a dream team wherein all colleagues are extraordinary at what they do and are highly effective collaborators. In such a team you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading!
We’re looking for a

Social Media & Content Specialist

to champion our content strategy across multiple platforms. You’ll primarily focus on our

B2B brand, StoreHub , with occasional support for our

B2C and e-commerce brands, Beep and Deals Club .
In this role, you’ll craft content that’s engaging, localised, and optimised for impact – from social media posts and short‑form videos to blog features and campaigns. We want someone who’s not just creative, but strategic – someone who understands how to turn ideas into measurable results.
The pace is fast, the work is dynamic, and experimentation is part of the process. You’ll be expected to plan, create, and scale content efficiently – whether that’s through streamlined workflows, collaboration, or smart tools like

ChatGPT, CapCut AI, and HeyGen .
If you’re adaptable, resourceful, and love pushing creative boundaries while working smarter (not just harder), you’ll fit right in.
What you will do:

Manage StoreHub’s social media channels (Facebook, Instagram, TikTok, LinkedIn, YouTube, Xiao Hong Shu, and Spotify) – from content planning and publishing to community engagement.
Create high‑quality, localised content across multiple formats – social media, blogs, videos, and ads – tailored for each platform and audience.
Plan, produce, and execute content shoots with merchants and in‑house, ensuring strong storytelling and brand consistency.
Use smart tools and AI assistants (like

ChatGPT, Claude, Gemini, ElevenLabs,

or

HeyGen ) to research, ideate, and scale content efficiently without sacrificing creativity.
Apply strong copywriting across captions, ad copy, blogs, and short‑form video scripts – turning insights into engaging, measurable results.
Collaborate with cross‑functional teams, including

Product Marketing and Acquisition , to plan and create content for

go‑to‑market campaigns and paid strategies .
Analyse performance data to refine strategies,

test new ideas, experiment with content formats, and identify what drives engagement and conversion .
Work with the Social Media and Content Lead

to find gaps in the workflow and streamline processes using automation or AI tools (like

n8n or Cursor ) to save time and maximise output.
Explore and experiment with emerging AI tools

to enhance creativity and speed up content variation testing.
How you will need to be:

Strong written and spoken

English and Bahasa Malaysia , with good grammar and an understanding of cultural nuances.
Minimum

2 years of experience

in social media management, content creation, or a related field.
A deep understanding of the

Malaysian market

– knowing what resonates with local audiences and how to tailor content that connects.
Experience with video editing and a good eye for design, with proficiency in tools like

Canva

and

CapCut .
Comfortable using

AI tools

such as

ChatGPT, Gemini, Claude, ElevenLabs, and HeyGen

to speed up research, ideation, and content creation.
Strong grasp of

content distribution and optimisation

– able to turn one idea into multiple platform‑ready assets (for ads, social media, blogs, etc.).
Ability to

gather, analyse, and act on data

to create high‑performing content – using insights to test, iterate, and refine strategies for growth.
Active

social media listening skills

– constantly tracking trends, algorithm shifts, and new opportunities.
Creative, adaptable, and resourceful

– able to solve problems quickly and think beyond the obvious.
Strong

organisational and time‑management

skills – able to juggle multiple projects in a fast‑paced environment.
A

sharp eye for detail

– ensuring every piece of content is polished, optimised, and error‑free.
Bonus Points

Proficiency in Mandarin or other languages
Experience with advanced design tools like Adobe Illustrator, Photoshop, or InDesign.
Experience with advanced AI or automation tools such as

n8n or Cursor

to streamline workflows and improve efficiency.
Experience in

B2B marketing

or working with tech/SaaS brands is a plus.
What makes working at StoreHub awesome (and refreshing!):

Our people –

for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer‑learning.
Culture of Candour.

We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense,’ you’ll feel right at home.
Cutting edge tools.

If something can be automated, we’ll make it happen. You will be introduced to many different tools we use that support everyday tasks, so we can focus our minds on the kind of work that matters.
Impact not just effort.

We recognise that results are not tied to the number of hours worked. There’s no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don’t measure contribution by hard work or long hours.
CHANGE.

Communicate for Clarity
Humble and Hungry
Authentic but not an *sshole
Nimble and Quick
Growth Mindset
Efficiency and Excellence
We do have all the other cool perks too:

Apple Macbooks

for everyone
Free Season Parking
Fully stocked fridge and pantry

– Coffee, snacks, and more yums
Cutting edge tools.

If something can be automated, we’ll make it happen
Medical and Dental

Outpatient Visits + Medical Insurance
Opportunities for career growth

and continuous learning
We are an equal‑opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

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