Student Accounts Specialist (Accounting Technician II)

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Job no:

558180

Work type:

Staff

Location:

San Diego

Categories:

Unit 7 - CSUEU - Clerical and Administrative Support Services, Finance/Accounting, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary
San Diego State University is seeking a customer-focused and detail-oriented Student Accounts Specialist to provide student account assistance, process financial transactions, and support interdepartmental coordination. This role ensures accurate account management, compliance with federal and institutional policies, and responsive service for students, parents, and campus stakeholders.

Key Responsibilities

Assist students, parents, and staff with inquiries related to payments, refunds, fee holds, and account access; explain policies and resolve billing issues.

Handle student account transactions, including credit adjustments, refunds, and payment postings; reconcile data for daily deposits, checks, and online payments.

Run reports, process Title IV and NSLDS data, manage third‑party payments, and assist with financial aid and reconciliation tasks.

Support events and programs involving the Bursar’s Office (e.g., orientation, study abroad); coordinate with campus departments and participate in policy committees.

Why Join Us?

Serve as a key contact for students navigating financial processes.

Gain hands‑on experience in university financial systems and compliance.

Collaborate with departments to support student success.

Join a team committed to clarity, service, and continuous improvement.

Position Information

Full‑time (1.0 time‑base), benefits eligible, permanent/probationary position.

Designated non‑exempt under FLSA and eligible for overtime compensation.

Standard SDSU work hours are Monday–Friday, 8:00 a.m. to 4:30 p.m., may vary based on operational needs.

Eligible for telecommuting up to 2 days per week, following a required on‑site training period.

Department Summary
This position is within the Division of Business and Financial Affairs (BFA) in the Department of Financial Operations, overseeing student account management and financial control.

Education and Experience
Experience:

Equivalent to three years of progressively responsible financial record‑keeping experience.

Education:

Any equivalent combination of education and experience that provides the required knowledge and abilities.

Key Qualifications

Thorough knowledge of financial record‑keeping, mathematical and general office methods, procedures, and practices.

Ability to apply accounting procedures to analyze basic accounting problems.

Ability to analyze and interpret accounting data.

Ability to apply problem‑solving techniques in finding solutions to basic accounting problems.

Ability to provide accurate information and explain university policies and procedures to students, staff, and parents.

Ability to work closely and cooperatively with various campus departments.

Experience in a university student account or cashiering environment preferred.

Experience using enterprise computer systems.

Compensation and Benefits
Compensation
Step placement will be determined based on relevant qualifications and professional experience, following the department’s budget and equity guidelines.

Initial step placement is not expected to exceed Step 1 ($4,037) for qualified candidates.

Salary step placement for internal applicants follows the CSUEU Collective Bargaining Agreement.

CSU classification salary range: $4,037 – $5,881 per month (Step 1 – Step 20).

Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes

Generous time off: 15 paid holidays, vacation, and sick leave.

Retirement: CalPERS pension plan with retiree health care, reciprocal agreements with other California public retirement systems, including UC.

Health coverage: Medical, dental, and vision options at low or no cost.

Education support: CSU tuition fee waiver for employees and eligible dependents.

Optional offerings: FlexCash, life and disability insurance, legal and pet plans.

Campus & community: Access to the library, campus events, employee groups, and volunteer and social activities.

Equal Opportunity and Excellence in Education and Employment
San Diego State University is a community of diverse individuals and we provide equal opportunity in education and employment in accordance with all applicable federal and state laws.

Supplemental Information
Applications accepted until June 1, 2026. Applications received after this date will be reviewed on an as‑needed basis and the position will remain open until filled.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.

Applicants must be authorized to work in the United States on a full‑time basis. Offers of employment are contingent upon presentation of documents that demonstrate identity and authorization to work in the United States.

Reasonable accommodations are provided for qualified applicants with disabilities who request accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu.

Advertised:

May 18 2026 Pacific Daylight Time

Applications close:

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