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Sr Digital Product Manager

Charles Schwab · Raleigh, NC, USA ·

Job type:
Full Time

Sr Digital Product Manager (Individual Contributor)

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
We are looking for a highly motivated and experienced Sr Digital Product Manager (individual contributor) responsible for defining and driving features as part of the Digital Wealth Solutions - Performance Reporting Platform team. As a member of this team, you will help with organizing and managing the intake and prioritization of features for a Scrum team and serve as SME and business representative for the team. This role will be responsible for defining, developing, and executing digital product strategies that align with Schwab's focus on providing a best-in-class client experience.
Key Responsibilities:
Product Strategy & Roadmap Development: Define the vision, strategy, and roadmap for digital financial products and services, ensuring alignment with business goals and market trends
Cross-functional Collaboration: Work closely with technology, design, offer, and other departments to ensure successful product development and timely delivery
Financial Services & Wealth Management Expertise: Utilize your Financial Services and Wealth Management background to create digital solutions that cater to the needs of our clients
Agile Product Management: Lead product development in an Agile environment, ensuring milestones are met, risks are mitigated, and products are delivered in an iterative manner
Customer Focus: Engage with clients, stakeholders, and internal teams to gather insights and translate them into product requirements
Data-Centricity: Ensure data sources, architecture, and governance align with product goals and enable effective use of AI, personalization, and insights for the performance reporting experience
Market Analysis: Conduct market research and competitor analysis to identify new opportunities, product enhancements, and ensure that our products meet the needs of our clients
Data-Driven Decision Making: Analyze product performance, user feedback, and key metrics to make informed decisions and optimize product offerings
Required Qualifications
7-10 years of experience in digital product management, preferably with 5+ years in the Financial Services, Fintech, or related industries
Experience with Agile product development methodologies (Scrum, Kanban)
Strategic and effective problem solver with the ability to formulate compelling vision and strategy and translate that outcome into substantial roadmaps and results
Strong knowledge base and experience developing or leading digital experiences, coupled with knowledge of the underlying technology, both current and emerging
Ability to influence and build strong relationships across multiple levels of the organization
Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams
Skilled at working cross-functionally with technology, service, operations, marketing, and product teams
Proficiency with product management tools (e.g., Jira, Confluence)
Preferred Qualifications
Good understanding and/or experience with investment performance measurement
CIPM Certification or Investment Foundation Certificate
Demonstrated interest and experience in applying generative AI to enhance digital client experiences, including tools like GPT-based assistants, document summarization, and predictive modeling
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.