Account Manager

We’re looking for an outstanding Account Manager – someone who can win the hearts of clients, inspire junior staff, and skillfully juggle multiple pieces of business. Sounds like you? Read on.

Responsibilities
Day to day, your role will include:

You’ll manage Account Executives and independent contractors, pump out leading client service results, and oversee multiple pieces of digital marketing business.

Strengthening our relationship with the clients, becoming their go-to resource – you’ll win them over by asking the right questions, agilely leading insightful, real‑time dialogue, and being a visible and influential presence among their senior management

Displaying a firm understanding of the client team’s structure, hierarchy, and political realities

Knowing all there is to know about the client’s product service, the market, and its consumer – and understanding the marketing objectives in terms of sales, market‑share, and competitor products

Acting as an ambassador for the brand, internally and externally

Helping the client promote work within their company and, when appropriate, the broader marketplace

Creating dependable, organized, and clear communications at all levels and across all departments

Steering actionable briefs and presenting work confidently and persuasively

Managing client and agency team expectations, day in and out, and helping clear roadblocks to success

Developing team members by coaching, training, and identifying areas of growth

Overseeing various production stages and ensuring adequate resources

Understanding the larger financial picture and impacts on contribution margins/revenue targets

Qualifications
We’re looking for a talented Account Manager with impressive work experience, which typically includes:

An unwavering passion for marketing, and an unstoppable drive to bring the best work to life

Four years of college education and five to seven years of experience, preferably at a creative agency

Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly

Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback

Effective time‑management, impeccable organization, and the flexibility to adapt quickly to changes

Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively

Amazing communication and presentation skills – you’re articulate, straightforward, and engaging

Familiarity with prompt‑based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

Benefits

Medical coverage

Dental and vision insurance

Disability insurance

401(k) plan

Parental and family care leave

Family forming assistance

Tuition reimbursement

Flexible time off

Compensation
Compensation Range: $75,050-$120,159 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant…

Digitas is an equal opportunity employer.

All your information will be kept confidential according to EEO guidelines.

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