Overview
All interested applicants are strongly encouraged to attend a 60‑minute virtual Coffee Connect before applying. Coffee Connects serve to help candidates learn more about the program, ask questions with a Chick‑fil‑A recruiter, and hear what makes a competitive candidate. Please fill out the registration here to select the Coffee Connect you can attend.
The Talent Development Program (TDP) is a 36‑month program focused on the development of high caliber business professionals that deliver premier learning experiences.
TDP Participants will be responsible for delivering high quality learning experiences on restaurant operations that affect Chick‑fil‑A, Inc. brand standards through training and facilitation for franchised Operators, restaurant leaders, and Support Center Staff. They may also be responsible for leading or facilitating training of restaurant leaders on Chick‑fil‑A's history and the brand. Participants also will have the opportunity to assist in leading trainings offered at the Support Center on new products, services, and applications.
Competitive TDP candidates will:
Communicate Clearly
Present Professionally
Relentlessly Pursue Results
Harnesses Business Acumen
Lead with Influence
Start with Grit
Maintain Humility
Engage Emotional Intelligence
Actively Adapt
Own Autonomy
Additionally, some TDP Participants may have the opportunity to support projects and initiatives through short‑term business rotations throughout the organization to help meet the demands of the business while receiving professional development opportunities.
Information about the potential additional positions will be made available as needed to successful TDP applicants.
Responsibilities
Serve as a trainer to meet the core needs of Chick‑fil‑A Training Programs at the Support Center and in the field
Demonstrate expertise in all food preparation standards and procedures, quality, and taste requirements
Demonstrate expertise of training resources
Provide coaching, feedback and development of other Chick‑fil‑A, Inc. trainers
Build and maintain positive partnerships with key stakeholders
Give regular consultative feedback to Program Leads and key stakeholders on the design, development and overall effectiveness of program sessions, activities and facilitator guides
Provide logistical coordination support to Program Liaisons and Program Leads
Ensure all activities adhere to Chick‑fil‑A brand, state and local health/safety procedures
Physical Requirements / Working Conditions
Requires prolonged standing
Working in noisy and crowded environments
Travel (i.e. domestic or international flights and driving long distances)
Required Qualifications (Knowledge, Skills, & Abilities)
Willing to relocate to the Atlanta area
Willing to travel 50% of the time
Preferred Qualifications (Knowledge, Skills, & Abilities)
Bachelor's Degree or 5 Years Leadership Experience
2 years of Chick‑fil‑A or Truett's Group restaurant experience
Chick‑fil‑A Field Talent Staff Trainer Experience or equivalent experience
Strong project management or consulting skills (PMI or other certification)
Prior people leadership experience
Required Years of Experience
2
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Bachelor's Degree
Travel Requirements
50%
Relocation Assistance Provided
Yes
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