Sales Manager

What you will have an opportunity to do:
The Sales Manager is responsible for generating conference business from a local or national market, maximization of sales, development of potential markets and sound administration of assigned responsibilities through sensible delegation and personal attention to detail. In addition, the Sales Manager is responsible for supporting the DOSM with a variety of assigned duties and special projects.

Qualifications

Minimum (2) two years of college, degree desirable

Minimum (2) two years experience in hospitality field as a sales manager

Excellent written and verbal communication skills

Prefer in hotel sales or related industry

An aggressive, outgoing and self-motivating individual with a professional and pleasant personality

Essential Functions

Generates Room, F&B, Conference services revenue for the property

Achieves or exceeds revenue goals established by DOSM

Creates an annual sales strategy report with targeted business and recap trends in the assigned market

Makes personal visits, when necessary, to target areas and calls on companies within their assigned markets located in a specific market or area

Identifies market patterns, trends and lead change as needed to protect customer share

Stays abreast of industry trends by reading newspapers and industry publications and makes recommendations of changes which would affect operations

Dedicates time to prospect for new business and utilizes company tools

Ability to create and present customer presentations, and is skilled and confident in public speaking engagements

Utilizes Delphi to maintain account files and book repeat business

Responds to all leads from assigned areas and trace dates for follow up within the company standards

Sets up and conducts site inspections and follows up as needed

Writes creative proposals meeting customer needs

Attends trade shows pertinent to assigned markets and attends meetings, seminars and functions through membership in associations

Participates in community networking opportunities

Develops and maintains relationships with customers

Follows up with customers in a timely manner under the department guidelines

Conducts follow up conversations to gain feedback on meetings and takes the lead on customer concerns/questions after a meeting

Resolves customer complaints, problems and other issues that may interfere with efficient sales operations

Maintains contact with meeting planners; maintains memberships and contacts in hotel industry associations

Consults with potential customers to understand their needs; identifies and suggests products and services that will meet those needs

Reviews and analyzes sales and operation records and reports to identify potential new accounts

Maintains a working relationship with departments interacting with conference groups

Partners with the conference planning team as required
ecessary

Promotes all Pyramid properties and achieves quarterly Slingshot (referral) lead goals

Attends internal meetings as required

Performs general office duties and assists other departments, as required

Works on special projects as assigned by DOSM

Marginal Functions

Performs other related duties as requested by the Director of Sales & Marketing. Practices safety standards and reports unsafe conditions to the Director of Sales & Marketing

Skills and Qualifications

Must have the ability to solicit, qualify and secure business in addition to growing existing accounts.

Possess a thorough knowledge of major market segments

Self-motivated positive role model.

Liaise with vendors and suppliers

Schedule flexibility with the ability to work weekends as needed to attend industry shows and networking events. Travel 25% required as needed.

Excellent presentation, communication, organization and computer skills

Proficient with Microsoft Word, Excel, Outlook, PowerPoint

Excellent sales and customer service skills with proven negotiation skills.

Ability to work in a fast-paced environment.

Willingness to learn and adapt to a dynamic environment.

Possesses a creative ability to think out of the box and provide solutions for obstacles.

Stays current with market trends.

People Skills

Pro-active with a 'can do' positive attitude.

Likes to be busy, always looking for the next task or goal to achieve.

Great attention to detail in everything that they do.

Sociable and confident to deal with our guests.

Ability to problem solve in a situation.

Friendly, warm and welcoming always.

Professional in their outlook, taking pride in their appearance, performance and reputation.

Takes responsibility for their actions and holds others accountable.

Likes to own problems and find solutions for the benefit of the guests and teams alike.

Compensation
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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