Communications Manager

New Jersey MSO, 227 Laurel Rd, Echelon One, Suite 300, 225 & 210, Voorhees Twp, NJ 08043, USA

CBO/Corporate, 400 Cresson Blvd, Suite 107, 200, 204, 308 & 310, Upper Providence Twp, PA 19460, USA

Axia Women’s Health
Axia Women’s Health is the nation’s largest community-based, integrated women’s health network serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. The network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. The organization is recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and has been certified as a Great Place to Work for four consecutive years.

Communications Manager
The Communications Manager’s primary goal is to support patient growth, brand perception, and organizational alignment through strategic messaging, scalable content creation, and modern communications practices. Responsibilities include the development and management of internal and external communications across channels including social media, blog content, email, public relations, and internal communications.

This role partners closely with Marketing, Operations, Digital, and clinical leadership to develop messaging strategies and content that support Axia Women’s Health priorities. The Communications Manager also helps modernize the organization’s approach to content production through the thoughtful implementation of AI-enabled tools and workflows.

Essential Functions
External Communications & Content Strategy

Lead strategic thinking regarding messaging and content development across Marketing channels including blog, social media, e‑mail, and patient‑facing communications

Develop and maintain editorial calendars aligned to organizational priorities, seasonal initiatives, and patient acquisition opportunities

Partner with Digital Marketing to identify opportunities for content creation based on patient trends, search behavior, campaign performance, and SEO needs

Oversee the development of blog content, e‑mail copy, patient education materials, and social content utilizing AI‑enabled content generation tools as appropriate

Manage and monitor organic social media presence across Axia Women’s Health brands and channels

Collaborate with freelance creative resources to develop content assets and creative materials as required

Support website copy updates and messaging enhancements in partnership with Digital Marketing

Internal Communications

Manage and execute internal communications initiatives including organizational newsletters, leadership messaging, town hall support, talking points, and other employee‑facing communications

Help streamline and modernize internal communications practices to improve organizational effectiveness and reduce unnecessary communication burden

Partner with cross‑functional stakeholders to ensure communication alignment across key initiatives and announcements

Public Relations & Brand Support

Support reactive public relations needs in partnership with leadership and external agencies/resources as required

Support crisis communications needs in partnership with leadership, Operations, Legal, Compliance, and external partners as required

Assist in the development and coordination of messaging, talking points, and communication plans related to sensitive or time‑sensitive organizational matters

Assist with the development of messaging and communications materials related to organizational initiatives, provider announcements, new services, and strategic priorities

Monitor brand voice and messaging consistency across communications channels

AI & Process Innovation

Support the implementation and optimization of AI‑enabled content generation tools and workflows across Marketing

Identify opportunities to improve content production efficiency while maintaining quality and brand standards

Assist in the development of scalable communications templates, processes, and playbooks

Supervisory Responsibilities

May oversee interns, freelancers, agencies, or other external resources supporting content and communications initiatives

Skills

Strong written and verbal communication skills

Exceptional copywriting and editing capabilities

Strong understanding of social media content and channel management

Familiarity with AI‑enabled content generation platforms and workflows

Strong project management and organizational skills

Ability to manage multiple priorities and deadlines simultaneously

Collaborative cross‑functional working style

Strong attention to detail

Ability to operate effectively in fast‑moving or sensitive communications situations

Experience managing external vendors or freelance resources preferred

Experience & Education

Degree in Marketing, Communications, Journalism, Public Relations, or related field

Minimum of 5 years relevant job experience

Experience supporting content strategy, communications, or social media management required

Healthcare or multi‑location consumer services experience preferred

Full Time Benefits Summary

Full‑time benefit‑eligibility beginning the first of the month after starting with choice of multiple medical insurance plans

Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long‑term care, pet insurance and more

401(k) company match

Generous PTO offering with additional time off for volunteering

Axia‑paid life insurance, short‑term and long‑term disability

Free counseling for colleagues and family members, including parents and parents‑in‑law

Access to discount on hotels, theme parks, gym memberships, and more through the Great Works Perks Program

Equal Opportunity Employer
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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