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Personal Lines Account Manager

Martin Grant Associates, Inc., Williston, VT, USA

Job type: Full Time


A well-established and growing insurance organization is seeking a Personal Lines Account Manager to support and grow an existing client portfolio while delivering exceptional customer service. This role is ideal for a relationship-focused insurance professional who enjoys helping clients protect what matters most and thrives in a collaborative, service-driven environment.Prior experience in personal lines insurance or client servicing is required.The Job:Build strong client relationships by providing prompt, accurate, and courteous serviceProcess new business, renewals, endorsements, and proofs of insuranceReview policies and endorsements for accuracy and coverage relevanceCommunicate professionally with carriers and clients to obtain and verify account informationAnswer client questions regarding insurance coverages and policy needsRespond to underwriting inquiries related to client accountsAssist with claims processing and marketing support when neededStay informed on new insurance products, coverages, and industry changesIdentify opportunities for cross-selling and new business developmentMaintain compliance with agency quality control standards and proceduresThe Company:Collaborative Culture: Join a supportive team that values relationships, integrity, and client successPurpose-Driven Environment: Help businesses and individuals thrive through times of uncertainty and changeProfessional Growth: Continuing education, licensing support, and ongoing development opportunities availableModern Workplace: Utilize industry-leading technology and tools in a highly professional environmentFlexibility & Stability: Be part of a nationally recognized organization with strong growth and long-term stabilityComprehensive Benefits: Competitive compensation package along with robust employee benefits offeringsQualifications:Property & Casualty License preferred; licensing assistance available for the right candidateHigh school diploma required; college coursework or insurance industry experience preferredExperience with Microsoft Office products, including Outlook, Word, Excel, and TeamsExcellent written and verbal communication skillsStrong organizational skills, attention to detail, and time management abilitiesAbility to understand and analyze insurance coverages, forms, and policiesHigh level of professionalism and respect for confidentialityIf interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.