Epic Communications Specialist

Job Description
Day-to-Day Responsibilities
Lead and execute enterprise-wide communications strategy for Epic go-live, including timelines, milestones, and updates
Develop and deliver clear, concise communications to both internal IT teams and broader health system stakeholders
Partner with Epic PMO, IT leadership, and operational teams to translate technical updates into business-friendly messaging
Create and manage communication materials such as:
Leadership updates
Go-live readiness communications
End-user announcements and alerts
FAQs, newsletters, and executive briefings
Ensure consistent, timely communication throughout go-live and stabilization phases
Support change management efforts, reinforcing key messaging and adoption strategies across the organization
Coordinate communication cadence across multiple workstreams and departments
Identify communication risks or gaps and proactively recommend solutions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Required Qualifications
3-7+ years of experience in corporate communications, change management, or internal communications
Direct experience supporting an Epic implementation or Epic go-live (critical requirement)
Proven ability to communicate complex technical concepts in a clear, digestible way
Strong writing, editing, and storytelling skills with a focus on executive and enterprise audiences
Experience partnering with IT, PMO, and cross-functional business stakeholders
Ability to operate in a fast-paced, high-pressure go-live environment