Job Description
As the Managing Director, you will lead the daily operations, financial performance, and team development of your branch while championing the Sunset brand and culture. This role is responsible for driving growth, operational excellence, and strong customer and carrier relationships.
What Will You Do?
- Lead branch operations across Logistics Management, Brokerage, Carrier Sales, Expedite, and Operations Support
- Drive performance goals through KPIs, reporting, and operational improvements
- Develop and mentor leaders and team members to build a high‑performing culture
- Oversee staffing, resource planning, and employee performance
- Serve as the main escalation point for operational and customer issues
- Manage customer onboarding and deliver exceptional service
- Monitor market trends, carrier capacity, and competitor activity
- Partner with corporate and internal teams to support branch success
What We're Looking For
- 7+ years of transportation, logistics, or supply chain leadership experience
- Strong understanding of 3PL operations and branch management
- Proven ability to lead teams, grow revenue, and improve performance
- Experience managing customer relationships and solving operational challenges
- Strong communication, leadership, and decision‑making skills
- Comfortable using dashboards, reporting tools, and performance metrics
- Bachelor’s degree preferred
What We Offer
- A competitive salary with monthly incentives to reward your hard work
- Benefits package that includes health, dental, and vision coverage
- 401(k) with a company match, ensuring your future is secure
- Paid vacation, floating holidays, and personal/sick time
- An award-winning company culture to help you grow, both personally and professionally
- Opportunities to join committees, nominate peers for awards, and learn new skills at Sunset University