Higher Ed Customer Success Strategist

ECA Recruiters is seeking a Customer Success Consultant for the Higher Education sector. You will act as a strategic advisor, aligning product usage with institutional goals, while driving product adoption and retention. The role includes meeting revenue targets through customer renewals and conducting account reviews.
Ideal candidates will have 3+ years of experience in customer success or account management, strong communication skills, and a tech-savvy background. The position offers a competitive salary of $65K–$87K, a $35K annual bonus, and a remote work environment.

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