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Content Designer

ITR Group, New York, NY, USA

Job type: Contract


Content Designer

Contract consulting opportunity Remote (Client based in Minneapolis, MN area)
Client Requirements:
Work authorization: US Citizen or GC holder
Must be W2 hourly - no corp to corp
We're seeking a Content Designer to create clear, user-centered experiences across digital and in-store journeys. This role focuses on transactional and service-based workflows, supporting both customer and internal operational experiences.
You'll partner closely with product, UX, engineering, and research teams to design scalable content that simplifies complex workflows and improves connected customer journeys in a fast-paced, agile environment.
Key Responsibilities:
Design UX content across digital and retail touchpoints
Contribute to content strategy and end-to-end user journeys
Collaborate with cross-functional product teams
Simplify complex workflows into intuitive content experiences
Support testing, iteration, and optimization efforts
Ensure content meets usability, accessibility, and brand standards
Qualifications:
4+ years in UX writing, content design, or content strategy
Experience with transactional or workflow-driven products
Strong collaboration in agile product environments
Ability to translate complex concepts into simple experiences
Proficiency with Figma and product design tools
Portfolio showcasing UX/product-focused work
Nice to Have:
Retail, e-commerce, or operational workflow experience
Omnichannel experience (digital + in-store)
Background in enterprise product environments
ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $56.00 - $67.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.