Field Service Representative

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).Field Service RepresentativeFIELD SERVICE REPRESENTATIVEPOSITION SUMMARYRecords readings of watt-hour meters and associated demand attachments, obtains probed and radio frequency data, and performs credit and collection activities. Connects, disconnects, installs, removes, and inspects self-contained single phase watt-hour meters.The salary range for this position starts at Step 1 ($29.91) and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.PRIMARY DUTIES1. Collects readings both manually and automated of watt-hour and demand meters for completion of field meter orders, missed cycle reads or other purposes2. Obtains probed meter and usage data.3. Performs credit and collection activities.4. Installs/removes single-phase self-contained watt-hour meters, including those associated with the sample test program.5. Connects/disconnects single-phase self-contained watt-hour meters.6. Connects/disconnects A‑base meters.7. Seals meters and associated equipment.8. Reports damage or evidence of tampering with meters or wiring.9. Utilizes all mainframe computer applications as necessary.10. Performs field investigations.11. Installs and removes recording voltmeters.12. Performs monthly meter inventory.13. May be asked to perform the duties of an AMR Driver.14. Performs other duties as assigned.15. This position will have storm restoration and emergency assignmentsTYPICAL REQUIREMENTS (Minimum)Training and Experience1. High School diploma or equivalent.2. Prior electric utility experience preferred.Knowledge/Skills1. Demonstrated understanding of and ability to apply electrical theory. Mechanical aptitude and manual dexterity. The proven abilities to: perform work safely and with minimum supervision in adverse weather conditions: present a professional image and communicate tactfully and effectively with customers; follow instructions. Clerical perception.2. License(s)/Certificate(s): Motor Vehicle Operator’s license required. A proven, safe driving record is required.3. Knowledge of geographical area is desirable.SOURCE OF DIRECTIONMeter and Services Supervisor, Working ForemanNOTE: This description does not describe all of the responsibilities inherent in this position. It provides as much detail as necessary to distinguish this position from all other positions.#custajdCompetencies:Build trusting relationshipsManage and develop peopleFoster teamwork and cross-functional collaborationLead changeCommunicate strategic visionCreate an engaged workforceFocus on the customerTake ownership & accountabilityBuild trusting relationshipsWorker Type:RegularNumber of Openings:1Emergency Response:Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.EEO Statement:Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.VEVRRA Federal Contractor
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