Product Developer

Benefits:
Competitive salary

Location
Onsite: Tallahassee, FL

Experience Level
Senior Level (7 or more years of relevant experience)

Role Overview
The Product Manager / Program Manager – Tolling Solutions is responsible for managing the lifecycle of tolling products, applications, and technology solutions. This role oversees product development, operational governance, and reporting, ensuring alignment with business objectives and roadmap priorities. The position serves as a key liaison between operations leadership, business units, and technical teams to deliver reliable, customer‑focused solutions and drive continuous improvement.

Product Development & Delivery

Manage research, design, enhancement, and qualification of tolling products and technology solutions

Coordinate cross‑functional teams to ensure product requirements are met and solutions transition successfully into production

Define and support delivery schedules for product releases, feature updates, and maintenance cycles

Act as a technical consultant to operations teams, supporting testing, validation, and evaluation of new technologies

Ensure product and technology specifications align with business objectives and operational needs

Oversee end‑to‑end product delivery including timelines, dependencies, and execution

Operational Governance & Reporting

Develop and maintain a centralized inventory of products, applications, and solutions

Track and report on operational initiatives in alignment with established reporting standards

Monitor inputs from business units to ensure solutions meet functional and performance expectations

Identify opportunities for optimization, lifecycle replacement, and continuous improvement

Collaborate with business intelligence teams to develop dashboards and reporting tools

Ensure standard operating procedures are created, maintained, and consistently applied

Stakeholder Collaboration & Communication

Act as the primary liaison between operations leadership, business teams, and technical teams

Coordinate communication across stakeholders to ensure alignment on scope, timelines, and priorities

Provide visibility into product performance, risks, and delivery status

Strategic Support & Continuous Improvement

Develop a strong understanding of operational workflows and systems to support strategic initiatives

Contribute to roadmap planning and execution of technology and product improvementsSupport innovation and evaluation of new solutions to enhance operational efficiency

Operational Readiness & Support

Support continuity of operations during high‑priority or emergency situations

Assist with additional duties as required to support ongoing operations and initiatives

Required Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or a related field, or equivalent work experience

7 or more years of experience in technology, product development, operations, or related fields

Experience managing product lifecycles, technology solutions, or operational programs

Experience coordinating cross‑functional teams in a delivery environment

Strong understanding of product delivery processes and operational governance

Strong written and verbal communication skills

Preferred Qualifications

Experience supporting transportation, tolling, or large‑scale operational systems

Experience working with business intelligence and reporting tools

Experience in product management, program management, or technology integration roles

Familiarity with operational reporting standards and performance metrics

Core Skills & Attributes

Strong organizational and program management skills

Ability to manage multiple priorities and deliverables simultaneously

Analytical mindset with focus on performance, metrics, and continuous improvement

Strong stakeholder engagement and communication skills

Ability to translate business needs into actionable deliverables

Collaborative approach across technical and business teams

Adaptability in dynamic operational environments

High attention to detail and accountability

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