Job Overview
Reporting to the Associate Vice President, Events, the Director of Production will oversee the Technical Services organization within Venues at George Washington University. The role includes managing and maintaining specialty venue technology and AV, supporting events and projects, and collaborating with GWIT to ensure audiovisual and web services for the university community.
Responsibilities
- Ensure venues are properly equipped, staffed, and maintained to support a wide range of events.
- Oversee participation in walk‑throughs, client inquiries and production meetings.
- Supervise and mentor production staff, fostering a collaborative and accountable team environment.
- Lead hiring, onboarding, and professional development efforts for full‑time and temp technical staff.
- Establish clear roles, expectations, and workflows for staff and event support teams.
- Translate event needs into actionable production and operational plans.
- Communicate clearly across technical and non‑technical stakeholders.
- Provide oversight and technical support to the Event Host, with assistance from Venue Managers.
- Ensure that required equipment and labor are available to support events at the University’s venues, maintaining operations by Technical Services personnel.
- Develop and implement production plans, timelines, and standards to ensure consistent, high‑quality execution.
- Ensure scheduling team has up‑to‑date information on services, equipment and fees.
- Serve as a key point of coordination for technical and AV needs of high‑impact or complex programs.
- Lead planning and execution of capital improvement projects related to venue technical systems.
- Oversee upgrades to AV, lighting, and broadcast systems to maintain modern capabilities.
- Support long‑term planning to ensure sustainability and reliability of venue systems.
- Manage relationships with external production vendors, integrators, and contractors.
- Coordinate vendor activities to support seamless event execution.
- Serve as main liaison to GWIT for information on services available in GW spaces.
- Oversee on‑site execution and ensure all production elements are delivered to standard.
- Utilize and maximize University‑wide resources in an effective manner to meet the needs of student, university, and non‑university usage.
- Develop trainings and templates for technical equipment in major venues on campus for Venues staff, Event Hosts and self‑service locations.
- Prepare statistical analysis and reports on usage and revenues.
- Prepare and approve billing statements and oversee follow‑up activities to ensure timely and accurate payment; serve as the approver for invoicing.
- Instrumental in determining, building and maintaining an infrastructure that supports Technical Services’ needs, including budget forecasting, life cycle of equipment, repair of existing equipment and determining when equipment should be replaced. Review, recommend and determine necessary purchase requests.
Minimum Qualifications
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus eight years of relevant professional experience, or a Master’s degree or higher in a relevant area of study plus six years of relevant professional experience. Degree must be conferred by the start date of the position. Degrees can be substituted with an equivalent combination of education, training and experience.
Preferred Qualifications
- Extensive experience in technical production, venue management, university campuses or live event operations.
- Demonstrated experience managing large‑scale, high‑profile events.
- Strong knowledge of AV systems, lighting, staging, and/or broadcast production.
- Leadership experience working in a large entertainment, sporting, educational or hotel venue.
Personal Characteristics
- Commitment to GW’s values.
- Intellectual, professional and a person of integrity.
- Honest, with the highest ethical standards.
- Passionate, collaborative, strategic, and with a hands‑on, roll‑up‑the‑sleeves orientation.
- Ability to work independently: self‑starter; hard‑worker.
- Takes initiative; very high energy.
- Personally accountable, taking ownership, control, and accountability for all areas of responsibility and commitments to others.
- Sincere, open, and direct communicator; puts organizational interests above self‑interests and is comfortable expressing candid opinions.
- Highest levels of responsiveness.
- Combination of strong intellect with practical and realistic common sense understanding of how to get things done.
- Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required.
- Ability to work in a fast‑paced, high‑growth, entrepreneurial environment.
- Ability to work with faculty and staff in a respectful way.
- Establish trust and credibility with institutional leadership and across the university.
- Seeks win‑win solutions to foster continued integration and collaboration.
Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well‑being and various voluntary benefits. For program details and eligibility, visit
Location
Foggy Bottom, Washington, D.C.
Employment & Schedule
Full‑time position. Monday – Friday, 8:30 am – 5:00 pm, with flexibility to work occasional nights and/or weekends.
Eligibility
Employer will not sponsor for employment Visa status.
EEO Statement
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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