Remote Concur A/P Specialist | Expense & Card Ops

Concur A/P Specialist

The Concur A/P Specialist supports the employee expense and corporate credit card programs by managing system access, maintaining accurate records, and ensuring timely and compliant processing of requests. This role focuses on administering Concur expense management, collaborating with cross-functional teams, and contributing to process improvements that enhance both user experience and operational efficiency in a fully remote environment.

Responsibilities

Set up new users for Out-of-Pocket employee expense reports within Concur, ensuring accurate and timely configuration.

Process requests through the FreshDesk ticketing system, verifying that all submissions are complete, properly approved by appropriate team leaders, and resolved within established service level agreements.

Provide clear and professional communication to employees regarding the status and resolution of their requests.

Support the maintenance and accuracy of employee records and workflows related to expense and corporate credit card systems.

Collaborate with Finance, Procurement, HR, and IT teams to resolve access, system, or policy-related issues.

Assist with audits and reporting related to credit card usage, workflow assignments, and provisioning compliance.

Monitor and track data in reports to ensure adherence to corporate credit card and expense management policies.

Identify and recommend process improvements to enhance user experience and operational efficiency within expense and card program administration.

Complete special projects as assigned, contributing to continuous improvement of financial operations and systems.

Essential Skills

Minimum 2 years of experience in Accounts Payable, Finance Operations, or administrative support roles involving system access or provisioning.

Hands‑on experience with Concur expense management systems.

Familiarity with corporate credit card policies and expense management processes.

Strong organizational skills with a high level of attention to detail and accuracy.

Proficiency in Microsoft Excel, including the ability to manage reports and track data effectively.

Ability to manage multiple priorities in a deadline‑driven environment.

Strong written and verbal communication skills, including the ability to deliver clear information to employees.

Ability to work cross‑functional and build effective internal relationships with Finance, Procurement, HR, and IT teams.

Additional Skills & Qualifications

Experience with Workday is strongly preferred.

Background in roles that involve system provisioning, workflow assignments, or access management.

Experience working with ticketing systems such as FreshDesk or similar platforms.

Demonstrated ability to identify and recommend process improvements in financial or administrative operations.

Work Environment
This position operates in a 100% remote work environment. Work is primarily computer‑based, using systems such as Concur, Microsoft Excel, FreshDesk, and other finance and HR tools. The role involves regular virtual collaboration with Finance, Procurement, HR, and IT teams and requires comfort working independently in a deadline‑driven setting.

Job Type & Location
Contract position based out of Alpharetta, GA.

Pay & Benefits
Pay range: $22.00 – $25.00 per hour.

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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