BRM Assistant: Path to Business Relationship Manager

The BRM Assistant/Business Development position is a developmental role designed to prepare the employee for future responsibilities as a full Business Relationship Manager. The position will support customer-related activities while learning AOSP, CRES and RECON processes, products, and internal workflows. This role focuses on building foundational knowledge, assisting BRMs, and developing the communication and problem-solving skills necessary to serve as a primary customer contact in the future.

Responsibilities
Learning & Development

Develop a foundational understanding of AOSP, CRES and RECON customers, their products, and how AOSP supports each relationship.

Gain working knowledge of the AOSP, CRES and RECON factories, including production flow, quality expectations, and specification requirements.

Participate in training sessions with financial, leaf, shipping, and factory teams to understand cross-functional dependencies.

Customer Support (with BRMs as needed)

Serve as primary BRM for CRES/PRO/Recon sales and business opportunities.

Help provide timely and accurate responses to customer-related inquiries on new opportunities.

Observe and support customer meetings, calls, and communication to develop relationship-building skills.

Operational Support

Work closely with the financial division to learn how costs, margins, and accounts receivable influence customer management.

Support monitoring of blend costs, product specifications, and blend maintenance activities alongside the Leaf Utilization Manager.

Assist in documentation of customer interactions, product changes, and internal requests.

Business Development Exposure

Participate in discussions around new opportunities and growth with existing customers.

Assist in gathering data or preparing materials needed for customer proposals or internal reviews.

Support enhancement opportunities for existing business for efficiency and growth.

Qualifications

High School diploma or equivalent required. BS Degree preferred.

Working knowledge of tobacco preferred but not required.

Strong written and verbal communication skills.

Ability to listen effectively, learn quickly, and apply feedback.

Demonstrated ability to work as part of a team, show respect for differing viewpoints, and operate positively within an organizational structure.

Openness to coaching, direction, and developmental feedback.

Job Info

Job Identification 271

Job Category Business Strategy & Sales

Posting Date 05/04/2026, 06:59 PM

Job Schedule Full time

Locations 2305 Baldree Road S, Wilson, NC, 27893, US

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