Director of Leisure Sales
Arizona Biltmore, an LXR Hotel & Resort by Hilton located in Phoenix, Arizona.
Responsibilities
- Work closely with the Director of Sales and Director of Revenue Management to develop and implement a business plan for top accounts, focusing on inbound business to the Phoenix/Scottdale market with a high volume of sales leads and working with customers in multiple time zones.
- Provide monthly reports on the ROI of leisure marketing campaigns, partner promotions, and market capture against the comp set.
- Report on the complete qualifications of each account to determine total revenue potential, booking patterns and histories, decision‐making factors, business/personal needs, resources, competition, and marketing.
- Develop, maintain, and implement marketing plans and initiatives for key accounts in collaboration with the Director of Sales.
- Solicit and develop new wholesale, travel‑advisor, corporate, and retail accounts to generate business opportunities for the Arizona Biltmore.
- Travel as necessary to meet and develop the client base, including trainings, trade‑show participation, FAM trips, and retail travel agencies.
- Establish and maintain strong relationships with assigned accounts through ongoing communication.
- Partner with related departments such as Revenue Management, Marketing, group sales, e‑commerce, and Operations to guide overall property strategies and tactics.
- Continuously uncover business opportunities, including group tour and entertainment business.
- Perform other project and business‑development activities as directed by management.
- Manage property‑specific promotions, annual Consortia/FIT/LNR/CNR RFPS, contracts, and relevant communications to accounts.
Education
- High School Diploma
Experience
- At least five (5) years of luxury hospitality sales experience, two (2) of which must have been in a leadership role.
- Experience working at a Forbes‑rated property is preferred.
- Proven experience building relationships in a leisure hospitality market.
Compensation
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Equal Opportunity Statement
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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