Premium Manager

Pay Range: [[cust_StartingPayRate]] to [[cust_MaxPayRate]]

Job Summary
The Premium Manager is responsible for working alongside the Director of Food & Beverage to oversee our Operations team at the location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader and a great coach who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities

Understands all menus, product offerings, packaging and pricing

Ensures all concession areas have proper displays and merchandise

Executes all security, safety and sanitation standards

Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event

Follows and executes preventative maintenance schedule as set forth by Director of Concessions

Holds team accountable to steps of service to deliver great guest service

Ensures show quality standards are maintained at all times

Builds and maintains strong relationships with clients, guests, subcontractors, not‑for‑profits and Levy team members

Regularly obtains feedback from clients and guests to improve operations

Responds and assists in any departmental guest service issues

Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards

Achieves daily sales and assigned cost goals

Achieves assigned budget goals

Follows and enforces responsible alcohol service policies

Effectively verifies all opening and closing inventories

Executes required daily reporting in a timely manner

Ensures required department reports are completed and information is compiled at month‑end closing

Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook

Forecasts and adequately schedules team members to meet operational needs and desired targets

Ensures proper cash handling procedures are being performed

Ensures assigned areas are fully stocked and are ready for operation

Ensures complete maintenance and on‑site training of the current POS system and concession equipment

Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members

Interviews, hires, trains and develops team members according to Levy guidelines

Other responsibilities, as needed

Job Requirements

3+ years of leadership experience in hospitality or retail

Bachelor’s Degree in Hospitality Management is preferred

High level of computer literacy

Understanding of financial concepts

Passion for hospitality, food, and retail

Excellent interpersonal and stakeholder management skills

Benefits

Instapay (early access to your wages) and high‑interest savings both through the EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Equal Opportunity Employer
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

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