Sales Coordinator

Sales Coordinator
Reports To:

Director of Sales and Marketing

FLSA Status:

Salaried Exempt

The Shreveport Convention Center, an SMG managed facility has an opening for a Sales and Marketing Coordinator.

Position Scope

Manages sales and marketing functions to maximize effectiveness and achieve business goals, with special emphasis on the local business market.

Maintains booking system for the facility.

Provides assistance and support to Director of Sales & Marketing as required.

Major Responsibilities

Maintains sales collateral inventory (sales brochures, inserts, direct mail brochures, etc.) and advises Director when additional materials are needed.

Coordinates and manages all information input into the facility’s booking system, including revising and updating booking data to ensure accurate information in order to provide the greatest utilization of the facility’s meeting and exhibit space.

Tracks contracts, rental deposits, insurance payments and insurance certificates.

Provides Director and other sales personnel with regular updates on outstanding contracts, deposits and certificates of insurance.

Serves as a liaison with Director and SMG’s Corporate MIS Department regarding booking procedures, problems with booking system, etc.

Provides assistance to Sales & Marketing department by taking booking request/information from prospective clients over the telephone or in person, keeping Director updated and ensuring requests are distributed to appropriate staff.

Creates event files and maintains them.

Handles telephone inquiries from prospective clients regarding events at facility, maintaining a professional attitude with all clients, vendors, facility staff, hotel staff and senior management.

Follows up with client requests for information.

Manages all administrative activities related to sales efforts, including updating booking information in booking system, maintaining personal customer database, creating event masters and distributing them, running reports, etc.

Creates event flyers to place on Daktronics and Indoor Boards, maintaining event boards.

Checks references on Promoter Applications.

Creates contracts, prints calendars, places holds on booking system for Director.

Manages file cabinets, moving old files to make room for new ones.

Attends production meetings each week.

Performs all other duties as assigned by Director of Sales.

Knowledge / Skills / Special Abilities

B.A./B.S. plus minimum one year industry‑related experience preferred.

Excellent interpersonal and communication skills, oral and written.

Basic computer skills required, including experience with Excel and Microsoft Word.

Strong organizational and time management skills, as well as flexibility and the ability to prioritize responsibilities in a fast‑paced environment are essential.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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