At Unum, we are dedicated to fostering an environment where our team members can thrive both professionally and personally. When you join us, you're part of a supportive organization that's all about making a positive impact on people's lives through employee benefits and service solutions.
We offer a range of benefits designed to help you succeed:
Award-winning culture
Commitment to inclusion and diversity
Performance-Based Incentive Plans
Comprehensive benefits package, including health, vision, dental, short & long-term disability
Generous Paid Time Off (including paid time for volunteering!)
Up to 9.5% 401(k) employer match
Mental health support
Avenues for career growth and advancement
Options for student loan repayment
Tuition reimbursement opportunities
Flexible work arrangements
*All benefits are subject to individual plan terms.
With over 10,000 employees helping more than 39 million people globally, every role at Unum is crucial and contributes to enhancing the lives of our customers. Whether it's supporting families or creating digital tools to assist during difficult times, your work will matter at Unum. Join us today!
General Summary:
We are seeking a skilled Content Marketing Engineer responsible for architecting, optimizing, and delivering scalable content solutions that drive complex, multichannel marketing initiatives. You will utilize AI-driven writing tools, content automation platforms, and audience analytics to ensure content is strategically crafted, technically sound, and optimized for digital platforms. Collaborating closely with creative, UX, development, and program management teams is key to ensuring content is reusable, personalized, and effectively measurable across various channels.
Job Specifications:
Bachelor's degree in Marketing, Communications, or a related field
6+ years of professional experience in communications; agency experience is a plus
Strong analytical skills with the ability to translate business needs into content architecture
Exceptional writing, editing, and creative skills across traditional and digital media
Experience with content management and automation tools, especially Headless CMS
Proficiency in analytics platforms for content performance tracking
Knowledge of content modeling and structured authoring, such as DITA and Markdown
Familiarity with AI writing tools like CoPilot and Writer.com
Understanding of APIs, HTML/XML, and basic scripting
Adept in fast-paced, collaborative environments and able to translate strategic visions into practical solutions
Proven ability to mentor and develop emerging Content Engineers
Passionate about brainstorming and idea generation
Self-motivated and effective both independently and as part of a cross-functional team
Takes initiative and demonstrates a strong sense of ownership
Proficient in AP style guidelines
Ability to structure and deliver content for digital platforms using information science and user experience best practices
Collaborative experience with teams to enhance content usability, accessibility, and engagement
Familiar with content management systems, metadata, taxonomy, and digital asset organization
Focus on creating scalable content solutions - "create once, reuse everywhere".
Principal Duties and Responsibilities:
Define content models and standards to ensure deliverables are strategic and distinctive
Architect and engineer content experiences aligning with brand strategy and audience needs
Create modular, reusable content components for personalized, omnichannel delivery
Collaborate with CX teams to create compelling program initiatives and support agile processes
Utilize AI tools to generate and optimize content across formats
Be accountable for high-level messaging that aligns marketing elements with strategy
Design and maintain content taxonomies and personalization rules for effective delivery
Partner with Creative Lead to develop comprehensive style guidelines
Build reusable content templates that meet audience needs and adhere to SEO best practices
Write pivotal communication pieces as required
Determine the best content placements across channels based on audience behavior
Present creative concepts to senior leadership and strategy review teams
Provide guidance and support to production teams and copywriters
Coordinate with internal and external agencies for consistent strategy
Engage in retrospectives to contribute to process improvement
Apply information architecture principles for intuitive content navigation
Design workflows for efficient content management and personalization
Work alongside UX and development teams to create user-centered, robust content solutions
May perform additional duties as needed
Unum is an equal opportunity employer, welcoming all qualified applicants without discrimination. The base salary for this position ranges from $63,500.00 to $120,000.00, determined by skills, location, and experience. Our benefits encompass a comprehensive healthcare package, performance-based incentives, generous paid time off, and a 401(k) plan with substantial employer matching, all in alignment with individual plan terms.
Company: Unum
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