Unum is seeking a Voice of Customer (VoC) Strategist in Chattanooga, TN, to embed customer insights into experience design and improvement. The role focuses on measuring customer experience and creating actionable insights to influence business decisions.
The ideal candidate will have over 7 years of experience in customer experience roles, strong research skills, and the ability to lead cross-functional teams. Benefits include health coverage and generous paid time off.
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VoC Strategy Lead: Customer Experience & Insights
Unum · Chattanooga, TN, USA ·
- Pay:
- 125.000 - 150.000
- Job type:
- Full Time