Global VoC Lead - Customer Insights & Strategy

Fluence Energy, a global leader in energy storage and optimization software, seeks a Senior Manager, Customer Insights to champion VoC and customer segmentation globally. You will ensure customer feedback shapes product roadmaps, GTM strategies, and commercial operations.
You will own the VoC program, drive segmentation, collaborate with Growth, Marketing and Sales, and deliver executive dashboards measuring impact on pipeline and satisfaction.

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