JPMorgan Chase is seeking a Voice of Client Senior Associate within Wealth Management to own recurring VoC reporting and synthesize insights for senior stakeholders. You will turn data into clear recommendations, partnering with Research, Data & Analytics, and Product teams to improve client satisfaction and reduce attrition across channels.
You will translate qualitative and quantitative findings into actionable narratives, deliver executive-ready dashboards, and support strategic decisions
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VoC Insights Specialist, Customer Success
JPMorganChase · Columbus, OH, USA ·
- Pay:
- 90.000 - 120.000
- Job type:
- Full Time