Operations Technician

Operations Technician

This position is responsible for performing routine facilities maintenance tasks in one or more fields (e.g., carpentry; electrical; HVAC; plumbing). As directed, the role performs general repair and scheduled preventative maintenance of buildings, exhibits, structures, and equipment.
Safety Sensitive:

This is a safety‑sensitive position. Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10‑panel, pre‑placement drug screening to include THC prior to beginning work.
Benefits

Free family‑level Tulsa Zoo membership
Medical, dental, and vision benefits beginning your first day of employment
401k
Unlimited virtual visits with a mental health therapist at no cost to you
Food, beverage, and retail discounts on zoo grounds
Generous paid time off plans
Responsibilities

Complete all Operations work orders as assigned.
Perform minor electrical, plumbing, carpentry, painting, masonry, and excavation to maintain zoo exhibits, buildings, and grounds.
Replace broken windows; repair doors, door locks, closets, mechanical equipment or vehicles; install and repair fencing, public barriers, concrete, or asphalt surfaces.
Maintain records and documents of scheduled maintenance or other repairs as required.
Perform general fabrication to animal caging, crates, exhibits utilizing stick, MIG, and TIG welding equipment.
Inspect condition of roofs; clean roof gutters and drains.
Inspect and repair interior/exterior lighting; install and repair lamps, ballasts, and covers.
Move, repair, and relocate office furniture, files, etc.
Analyze work orders to determine materials required and methods to complete tasks; prepare cost estimates for work orders.
Requisition, pick up, load, and unload supplies, material, and equipment; monitor inventory.
Maintain clean and clutter‑free shop and work area(s) involving general cleaning duties.
Assist with set up/break down of special/private events including tables, chairs, tents, stage, lighting, or other equipment.
Utilize a wide array of hand and power tools and other equipment; maintain tools and equipment in good working order and safe working condition.
Respond to emergency maintenance requests as directed, including after hours.
Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
Demonstrate and adhere to TZMI’s workplace values.
Know and follow zoo policies and procedures, including emergency protocols.
Attend and participate in staff meetings and assigned training sessions.
Operate heavy equipment as required by the job assignments.
Other duties as assigned.
Supervisory Responsibilities

This position has no direct reports.
Required Qualifications, Education and/or Experience

Must be 18 years or older, possess a valid driver’s license, and be insurable on TZMI’s insurance carrier.
At least 2 years related experience and/or training in one or more of the following trades: carpentry; electrical; HVAC; plumbing.
Must be able to work evenings, weekends, and holidays.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; to write routine reports and correspondence; to communicate effectively before groups of customers, employees of TZMI, and the general public.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Microsoft Word, Excel; CMMS software; internet browsers (Explorer, Chrome, Safari, etc.).
Physical Demands and Work Environment

Moving about – frequently
Sitting – occasionally
Standing – frequently
Reaching with hands and arms – frequently
Stooping, kneeling, crouching, and/or crawling – frequently
Exchange of in‑person, phone, radio, or digital communication – frequently
Carrying or lifting up to 50 pounds – frequently
Pushing and/or pulling up to 50 pounds – frequently
Gripping, pinching, writing, and other hand movements – frequently
Climbing and/or balancing – occasionally
Foot action (i.e. pedals, brakes, etc.) – frequently
Exposure to outdoor weather conditions – constantly
Exposure to high noise levels – frequently
Exposure to strong smells – occasionally
Work near moving mechanical parts – frequently
Wet or humid environment – frequently

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