Operations Technician

Role: Operations Technician

Your Manager: Operations Supervisor - Facilities

Tulsa Zoo Management, Inc.

— Your Role: Operations Technician

— Your Manager: Operations Supervisor - Facilities

— Your Pay Structure (FLSA Status): Full-time, hourly
onexempt

— Safety Sensitive: This is a safety‑sensitive position. Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10‑panel, pre‑placement drug screening to include THC, prior to beginning work.

The Zoo
Tulsa Zoo Management, Inc. (TZMI) is a nonprofit organization driven by our mission of Connecting, Caring, Advocating for Wildlife, People, and Wild Places. From trumpeting elephants to squawking parrots, each member of our team is integral to the success of the Zoo as Green Country’s largest paid daily attraction. At Tulsa Zoo, the IDEA is a zoo for all. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Apply today for your opportunity to join our dynamic group of passionate individuals who bring the zoo to life each day, 365 days per year, caring for animals, interacting with guests, educating the public, and managing the Zoo’s grounds, operations, and facilities.

A Few Of Your Many Benefits

Free family-level Tulsa Zoo membership

Medical, dental, and vision benefits beginning your first day of employment

401k

Unlimited virtual visits with a mental health therapist at no cost to you

Food, beverage, and retail discounts on zoo grounds

Generous paid time off plans

Your Job
The Operations Technician is responsible for performing routine facilities maintenance tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, etc.). As directed, this role performs general repair and scheduled preventative maintenance of buildings, exhibits, structures, equipment, etc.

Your Essential Responsibilities
If you disclose different abilities, reasonable accommodations will be made to enable you to perform the essential duties and responsibilities of this position.

Complete all Operations work orders as assigned.

Perform minor electrical, plumbing, carpentry, painting, masonry and excavation to maintain zoo exhibits, buildings, and grounds.

Replace broken windows; repair doors, door locks, closets, mechanical equipment or vehicles; install and repair fencing/public barriers, concrete or asphalt surfaces.

Maintain records and documents of scheduled maintenance or other repairs as required.

Perform general fabrication to animal caging, crates, exhibits utilizing stick, MIG, and TIG welding equipment.

Inspect condition of roofs; clean roof gutters and drains.

Inspect and repair interior/exterior lighting; install and repair lamps, ballasts, and covers.

Move, repair, and relocate office furniture, files, etc.

Analyze work orders to determine materials required and methods to complete tasks; prepare cost estimates for work orders.

Requisition, pick up, load, and unload supplies, material, and equipment; monitor inventory.

Maintain clean and clutter free shop and work area(s) involving general cleaning duties.

Assist with set up/break down of special/private events including set up of tables, chairs, tents, stage, lighting, or other equipment.

Utilize a wide array of hand and power tools and other equipment; maintain tools and equipment in good working order and in safe working condition.

Respond to emergency maintenance requests as directed including after hours.

Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.

Demonstrate and adhere to TZMI’s workplace values.

Know and follow zoo policies and procedures, including emergency protocols.

Attend and participate in staff meetings and assigned training sessions.

Operate heavy equipment as required by the job assignments.

Other duties as assigned.

Responsibilities
Supervisory Responsibilities
This position has no direct reports.

What We Expect
Required Qualifications, Education And/or Experience

Must be 18 years or older, possess a valid driver’s license, and be insurable on TZMI’s insurance carrier

At least 2 years related experience and/or training in one or more of the following trades: carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing

Must be able to work evenings, weekends, and holidays

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; to write routine reports and correspondence; to communicate effectively before groups of customers, employees of TZMI, and the general public

Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals

Microsoft Word, Excel; CMMS software; Internet Browser(s)- Explorer, Chrome, Safari, etc.

What You can Expect
Our Values

We are enthusiastically committed to be part of the Tulsa Zoo community.

We will all work together as one Zoo Team to support the Zoo’s mission.

We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.

We will all be accountable for achieving excellence.

We will earn the trust of one another, acting honestly and treating each other with respect.

Physical Demands and Work Environment

Moving about - frequently

Sitting - occasionally

Standing - frequently

Reaching with hands and arms – frequently

Stooping, kneeling, crouching, and/or crawling - frequently

Exchange of in‑person, phone, radio, or digital communication - frequently

Carrying or lifting up to 50 pounds – frequently

Pushing and/or pulling up to 50 pounds – frequently

Gripping, pinching, writing, and other hand movements - frequently

Climbing and/or balancing – occasionally

Foot action (i.e. pedals, brakes, etc.) – frequently

Exposure to outdoor weather conditions - constantly

Exposure to high noise levels- frequently

Exposure to strong smells – occasionally

Work near moving mechanical parts – frequently

Wet or humid environment - frequently

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