Responsibilities
Conductors are responsible for managing the overall safe, on-time operation of their individual trains within the scope of the rules of the Transportation Department. The essential functions include, but are not limited to:
Communicate information to passengers, crew members, and other railroad employees in person and via onboard communication channels
Meeting and exceeding customer expectations by delivering great service
Ensure compliance with all railroad and safety rules
Ensure compliance with Federal Railroad Administrative Regulations
Operate train doors at station stops and assist customers on and off trains as necessary
Read, understand, comply with bulletin orders, general orders and other applicable rules of the Transportation Department
Manage emergency situations such as medical emergencies, equipment breakdowns and evacuation of passengers if necessary
Verbally direct the movement of trains
Provide professional customer service to passengers
Register for duty on time
Prepare trains for service and conduct complete train check before and after the train has reached its final destination to make sure all passengers have disembarked
Training Program
Conductors undergo a training program of approximately 8 weeks. In this training, conductors participate in a combination of classroom and field training and receive weekly assessments. Conductors must successfully complete training and obtain the required Certification as mandated by the Federal Railroad Administration (FRA). Failure to do so may result in termination from employment.
Qualifications
18 years of age or older
High School or Equivalency Diploma or GED Equivalent required
Two (2) years of verifiable customer service experience in roles such as security, transportation, operation or safety
Availability to work various shift schedules up to 12 hours, including weekends, holidays and overnight shifts
Ability to speak, read and write English
Ability to maintain alertness, awareness and vigilance at all times
Ability to effectively and accurately understand, interpret, reference, evaluate technical and non-technical information
Proficient verbal and written communication skills
Work safely and efficiently without posing a threat to the health and safety of self or others
Ability to perform continuous physical tasks for extended periods of time
Ability to lift 40 lb weight, push and pull; conductors climb up the train, walk on the tracks, and move from car to car while the train is in motion
Work outdoors in all weather conditions
Safely work, stand and walk on uneven ground and/or climb on/off equipment in varying conditions
Eligible to receive a Passenger Conductor Certification, pursuant to C.F.R. Part 242, and expected to successfully pass pre‑employment requirements including medical exams, interview panel, practical evaluation, background check and drug/alcohol screening
Excellent communication and problem‑solving skills
Communicate with dispatchers, crew members and the control center via radio or other communication devices
Ideal Candidates
Work experience demonstrating clear and effective verbal communication
Ability to maintain alertness, awareness and vigilance at all times
Professional experience requiring initiative and responsibility; some prior mechanical experience preferred
Associate degree or technical/vocational training preferred
Ability to work safely and act quickly in response to emergency and non‑emergency situations
Compensation & Benefits
Starting salary for Conductor Trainee is $33.80 per hour (subject to collective bargaining agreement). The position is deemed safety sensitive per DOT Drug and Alcohol Regulations. The Port Authority and PATH offer a competitive salary, a comprehensive benefits package, and a professional environment that supports development.
Employees are required to work weekends, holidays, atypical hours (evenings and midnight shifts) and during inclement weather. They may be subject to mandatory overtime at the beginning or end of scheduled tours or on days off. Work schedules may be dictated by union seniority and time off may not be immediately available during summer and holiday periods. Working conditions include inclement weather, direct contact with the public, tunnel and outdoor areas during active train service, and an industrial environment. Attendance commitment is expected and required.
Equal Opportunity Employer
The Port Authority of New York & New Jersey/Port Authority Trans‑Hudson (PATH) is an Equal Opportunity Employer.
In accordance with the Americans with Disabilities Act (ADA) and other applicable laws, the Port Authority will provide reasonable accommodations to qualified persons with disabilities, unless doing so would result in undue hardship. Candidates may request accommodations during the application or interview process. For requests, contact a recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected].
The Port Authority will treat any request for reasonable accommodation confidentially.
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Conductor
The Port Authority of New York & New Jersey · Jersey City, NJ, USA ·
- Pay:
- $33.80 per hour
- Job type:
- Full Time