Inbound Account Executive

About The Role
FareHarbor is the world’s leading provider of reservation software for the tour, activity, and attraction industry. Our North America organization is looking for driven, ambitious, and highly organized individuals to join our Inbound Sales team. This role manages inbound leads sourced through marketing and partnership channels, focusing on high‑velocity lead conversion, qualifying, demoing, and onboarding new clients with urgency.

What You’ll Do Here

Lead Qualification: Effectively and quickly qualify leads to determine the best fit for onboarding.

Account Growth: Identify opportunities within each account to grow value through cross‑selling and consultative selling.

Seamless Handoffs: Serve as a bridge between Sales and Onboarding, managing the live handoff process, including account setup and initial client success.

Relationship Building: Build an active relationship with potential clients to deeply understand reservations and provide thorough, creative solutions.

CRM Management: Utilize the CRM to document lead interactions, record crucial details, and support lead qualification using sequences and marketing functionality.

Product Expertise: Maintain a deep understanding of FareHarbor’s features, functionalities, and partners to communicate value propositions effectively.

Market Awareness: Stay updated with industry trends, market changes, and competitors’ activities to identify business opportunities.

Cross‑Functional Collaboration: Partner with Onboarding, Strategic Partnerships, and other internal teams to ensure smooth, effective client experiences.

Performance Tracking: Monitor sales performance and implement strategies to maximize productivity and results.

Team Orientation: Be a true team player who is willing to go the extra mile to deliver exceptional client results.

Requirements

2+ years of sales experience with a history of meeting or exceeding sales targets.

Consistent achievement of KPIs.

Experience working cross‑collaboratively with Onboarding, Account Management, and Lead Generation teams.

Proactive, motivated, organized, enthusiastic, and comfortable working at a fast pace.

Comfortable speaking with prospects on the phone and in person; able to handle rejection and stay motivated.

Quick‑to‑adapt and capable of balancing and executing multiple priorities under pressure.

Professionalism in all business interactions across all communication channels.

Comfortable adopting and utilizing new technology, implementing new learnings into daily work.

Motivated by financial success and rewards.

Bonus: Willingness to travel for industry events and conferences.

Benefits

Medical, dental, and vision coverage

26 vacation days, 10 sick days & 12 paid holidays per year

Global leave benefits: 22 weeks paid parental leave, 2 weeks paid grandparent leave, extended care and bereavement leave

Life insurance policy

401(k) with employer matching

Social hours & events and team‑building activities

Educational opportunities

Wellness benefits (Headspace subscription & wellness webinars)

Work‑from‑home assistance

Hybrid friendly environment

Paid volunteer hours

Salary Range
$70,000–$80,000 (Base Compensation: $20.18–$23.07 per hour)

Eligible individuals must be authorized to work in the United States for this position.

At FareHarbor, we believe in fostering an inclusive workplace where every voice is heard. FareHarbor is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We do not discriminate on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, national origin, disability, age, or veteran status. If you need accommodations during the application or interview process, please let us know.

By submitting your application, you confirm that you understand and agree to our Privacy Statement for Applicants. All offers of work are subject to successful completion of pre‑employment screening.

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