C&IB Associate Relationship Manager

Job Profile

As a C&I Bank Associate Relationship Manager within PNC's Commercial Banking organization, you will be based in Fort Lauderdale, FL. Commercial Banking provides financial services to companies with sales from $5 million to $50 million. In this role you will act as a trusted advisor within a fast‑paced, ever‑changing environment, cultivating relationships, adding value, and providing best‑in‑class products and business solutions. You will also utilize technology platforms to prospect, network and communicate to differentiate you from other bankers.
Responsibilities

Performs or assists in banking activities, including underwriting and/or relationship management and/or product suite activities. Works under supervision and may have limited approval and/or exception authority.
Identifies and appropriately mitigates risk types such as regulatory, reputational, operational, and credit. Manages risk and may help ensure quality for new and/or existing clients, and may assist in the preparation of offerings and/or scorecards.
Analyzes information and applies critical thinking to design and/or execute client solutions. Takes a transaction from request to booking and/or moves selling conversations from proposal to closed business, driving fee income through internal and/or external relationship management.
Interacts with internal/external clients to gather or clarify information and/or expand existing client relationships to develop skills needed to independently generate revenue and deepen share of wallet. Articulates recommendations to customers in response to client servicing and product‑related inquiries.
Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.
Participates in social learning, including identifying and networking with business representatives and peers, mentoring, job shadowing and community outreach, to ensure appropriate foundations in credit, product and sales.
Key Competencies

Customer Focused – knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
Managing Risk – assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.
Preferred Skills

Book Of Business
Client Relationship Building
Credit
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities
Competencies

Accuracy and Attention to Detail
Business Acumen
Customer Experience Management
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Work Experience

Roles at this level typically require a university/college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education

Bachelors
Certifications

No Required Certification(s)
Licenses

No Required License(s)
Benefits

Medical and prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short and long‑term disability protection
401(k) with PNC match, pension, and stock purchase plans
Dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service
Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

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