LATERAL COMMUNICATIONS SPECIALIST - 911 DISPATCH. Job in Longmont LilyLifestyle

Job Announcement 20260109 – Lateral Communications Specialist/911 Emergency Dispatcher
Department: Public Safety
Division: Emergency Communications
Job Type: Regular Full-time with Benefits (40 hours per week). Requires working varied shifts including evenings, nights, weekends & holidays. Offer is open until filled.

Pay
Step rates:

Step 2 $38.72

Step 3 $41.08

Step 4 $43.46

Benefits

Medical, Dental, Vision

Flex Spending

Defined Benefit Pension Plan

401(a) Money Purchase Plan

Life & Survivor, Term Life & AD&D, Long Term Disability

Bereavement, Jury & Witness Duty, FMLA, Military Leave

Sick, Vacation, Holiday pay

EAP, Tuition Assistance

Other optional, voluntary benefits available

Duties

Receive 911 emergency calls from the public, determine the nature and location of emergency, the level of assistance needed, priority of response, and dispatch emergency units as necessary and in accordance with established procedures.

Maintain contact with caller in emergency situations until the dispatched service arrives.

Receive non-emergency calls from the public and provide appropriate information or referrals as necessary.

Maintain contact, status, and location of police field units and fire units.

Enter and update emergency and non-emergency call information in a computer-aided dispatch system.

Coordinate emergency and non-emergency calls and relay information and assistance requests involving other agencies and city departments.

Enter, update, and retrieve information from computerised local, state, and national crime information networks.

Ensure appropriate record keeping and report preparation; pass along log information and other documentation as required.

Perform Emergency Medical Dispatch in accordance with established EMD procedures.

Monitor booking area and holding cells through television and microphone surveillance; monitor video surveillance of building security, and dispatch backup personnel as required.

Monitor public works and utility department radios; assist with evening and weekend dispatch of public works and utility crews.

Monitor radio traffic from other law enforcement and fire agencies and coordinate mutual aid activities involving Longmont first responders.

Establish emergency radio interoperable communications pathways during mutual aid incidents.

Receive and process burglary, fire, and robbery alarms of businesses and residences according to procedures.

Coordinate specialty callouts such as SWAT, HAZMAT, SEU, etc.

Assist with maintenance of work and break areas.

Maintain professional attitude and demeanor in all contacts with the public and with other public safety staff.

Perform a variety of call entry tasks on the CAD system.

Perform limited maintenance and repair on the CAD and radio system as needed.

Update and maintain console resource materials.

Perform essential duties and additional tasks in a manner which enhances City Attributes.

Qualifications

Minimum of two years successful experience in a primary PSAP environment (call-taking 911s, dispatching law, fire and medical resources).

High School Diploma or GED required.

Keyboarding skills of 35 wpm minimum.

Minimum age 21.

Knowledge of the Central Square Technologies CAD system is preferred.

Special Qualifications

Ability to complete the City of Longmont Communications Specialist Training Program.

Completion of training programs that result in certifications in Emergency Medical Dispatching (EMD), Colorado Bureau of Investigations computer operation, and CPR within 12 months of hire date.

Selection Process
The selection process will include a complete job description review, oral boards, integrity interview, computerized skills testing, background investigation, criminal background check, substance screening, psychological evaluation, and CJIS fingerprint screening.

Equal Opportunity
The City of Longmont is an equal opportunity employer. The City affirms its commitment to diversity and to complying with all applicable federal, state, and local laws regarding nondiscrimination in employment. The City will not discriminate against any person in recruiting, examining, appointing, hiring, training, placement, termination, layoffs, recall, transfer, leave of absence, promoting, compensating, retaining, disciplining, or any other personnel action on the basis of age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, genetic information, marital status, veteran status, status with regard to public assistance, physical or mental disability, or any other characteristic protected by federal, state, or local law, except when any of these categories constitutes a bona fide occupational qualification (i.e., an actual qualification for performing a job).

All City of Longmont facilities are smoke free.

#J-18808-Ljbffr