Residential Program Supervisor

Lucas & Wood County, OH | Full‑Time | In‑Person

Make a Meaningful Impact Every Day
Join The Epilepsy Center of Northwest Ohio, where we empower individuals with intellectual and developmental disabilities through compassionate, high‑quality residential services. If you’re a natural leader who thrives in supportive, mission‑driven environments and wants to make a real difference, this role is for you.

About The Role
As a Residential Program Supervisor, you’ll oversee daily operations of residential living locations and lead teams of Direct Support Professionals (DSPs). You’ll ensure high‑quality, person‑centered care while supporting staff, coordinating services, and maintaining safe, enriching home environments for the individuals we serve.

Key Responsibilities

Oversee daily operations of assigned residential sites

Provide leadership, coaching, and training to DSPs

Ensure staff are trained on ISP/IP plans, policies, and procedures

Monitor documentation including MARs, Brittco entries, and required reports

Conduct weekly site visits and monthly QA reviews

Provide direct care support as needed

Assist with team meetings, assessments, and care coordination

Manage scheduling, call‑offs, shift coverage, and PTO approvals

Ensure completion of emergency drills and safety compliance

Oversee household budgets, groceries, and maintenance needs

Communicate with supervisors, nursing staff, and administrative teams

Participate in hiring, onboarding, and staff development

Ensure individuals are safe and free from abuse, neglect, and exploitation

Participate in on‑call rotation and provide backup support

Required Qualifications

High school diploma or GED

0–3 years of experience in developmental disabilities, caregiving, or human services

Must be 18 years or older

Valid driver’s license, reliable transportation, and clean driving record (fewer than 6 points)

Ability to pass BCI/FBI background checks and required screenings

Preferred Qualifications

Associate degree in Social Work, Human Services, Healthcare, or related field

Supervisory or leadership experience

Strong communication, organization, and leadership skills

Top Qualities

Leadership & Coaching

Time Management & Decision Making

Communication & Relationship Building

Organization & Critical Thinking

Person‑Centered Mindset

Reliability & Professionalism

Benefits

Paid time off, training, and orientation

Health insurance (cost‑share medical; employer‑paid dental & vision)

401(k) with employer matching

Student loan repayment assistance

Attendance and referral bonuses (up to $500 per referral)

Local Employee Resource Network (Employee Assistance Program)

Flexible spending & dependent care accounts

Life & disability insurance

Opportunities for career growth and advancement

Schedule

Full‑time leadership role with flexible scheduling

On‑call weekend rotation

Additional hours as needed for program support

Direct care coverage as needed (1st, 2nd, 3rd shifts; weekends)

Work Environment
Primarily field‑based with regular site visits. Must be comfortable providing direct care when needed and supporting multiple residential locations.

About The Epilepsy Center Of NW Ohio
The Epilepsy Center of Northwest Ohio is a non‑profit organization dedicated to improving the lives of individuals and families affected by epilepsy and developmental disabilities. We are an Equal Opportunity Employer focused on inclusion, empowerment, and understanding.

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