Residential Program Supervisor

Lucas & Wood County, OH | Full-Time | In-Person
Make a Meaningful Impact Every Day

Join The Epilepsy Center of Northwest Ohio, where we empower individuals with intellectual and developmental disabilities through compassionate, high-quality residential services. If you're a natural leader who thrives in supportive, mission-driven environments and wants to make a real difference, this role is for you.
About the Role

As a Residential Program Supervisor, you’ll oversee daily operations of residential living locations and lead teams of Direct Support Professionals (DSPs). You’ll ensure high-quality, person-centered care while supporting staff, coordinating services, and maintaining safe, enriching home environments for the individuals we serve.
Key Responsibilities

Oversee daily operations of assigned residential sites
Provide leadership, coaching, and training to DSPs
Ensure staff are trained on ISP/IP plans, policies, and procedures
Monitor documentation including MARs, Brittco entries, and required reports
Conduct weekly site visits and monthly QA reviews
Provide direct care support as needed
Assist with team meetings, assessments, and care coordination
Manage scheduling, call-offs, shift coverage, and PTO approvals
Ensure completion of emergency drills and safety compliance
Oversee household budgets, groceries, and maintenance needs
Communicate with supervisors, nursing staff, and administrative teams
Participate in hiring, onboarding, and staff development
Ensure individuals are safe and free from abuse, neglect, and exploitation
Participate in on-call rotation and provide backup support
What We’re Looking For

High school diploma or GED
0–3 years of experience in developmental disabilities, caregiving, or human services
Must be 18 years or older
Valid driver’s license, reliable transportation, and clean driving record (fewer than 6 points)
Ability to pass BCI/FBI background checks and required screenings
Preferred

Associate degree in Social Work, Human Services, Healthcare, or related field
Supervisory or leadership experience
Strong communication, organization, and leadership skills
Top Qualities

Leadership & Coaching
Time Management & Decision Making
Communication & Relationship Building
Organization & Critical Thinking
Person-Centered Mindset
Reliability & Professionalism
Benefits

Paid time off, training, and orientation
Health insurance (cost-share medical; employer-paid dental & vision)
401(k) with employer matching
Student loan repayment assistance
Attendance and referral bonuses (up to $500 per referral)
Local Employee Resource Network (Employee Assistance Program)
Flexible spending & dependent care accounts
Life & disability insurance
Opportunities for career growth and advancement
Schedule

Full-time leadership role with flexible scheduling
On-call weekend rotation
Additional hours as needed for program support
Direct care coverage as needed (1st, 2nd, 3rd shifts; weekends)
Work Environment

Primarily field-based with regular site visits. Must be comfortable providing direct care when needed and supporting multiple residential locations.
About The Epilepsy Center Of NW Ohio

The Epilepsy Center of Northwest Ohio is a non-profit organization dedicated to improving the lives of individuals and families affected by epilepsy and developmental disabilities. We are an Equal Opportunity Employer focused on inclusion, empowerment, and understanding.

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