Client Services Manager – Real Assets

Fund Administration | Real Estate / Alternative Investments | Singapore
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The Opportunity
We are representing a global fund services platform supporting clients across alternative investments and real assets. As part of continued business growth, the firm is seeking a Client Services Manager to support a portfolio of real estate and real assets funds.

This role combines client relationship management, fund administration oversight, operational coordination, and stakeholder management within a regulated financial services environment.

The successful candidate will work closely with internal operations teams, clients, auditors, and other stakeholders to ensure high-quality service delivery across complex fund structures.

Key Responsibilities
Client Relationship & Stakeholder Management

Serve as a primary point of contact for assigned clients and fund stakeholders

Maintain professional relationships with clients, auditors, and internal teams

Coordinate ongoing service delivery in line with agreed service standards and timelines

Support discussions relating to service scope, implementation matters, and operational requirements

Maintain accurate client records and internal reporting documentation

Fund Administration & Service Delivery

Oversee administration support for a portfolio of real assets and alternative investment funds

Coordinate onboarding activities for new clients, fund launches, and structural changes

Review client deliverables including operational reports, service reporting, and related documentation

Monitor operational deliverables and support issue resolution where required

Operational Oversight & Risk Support

Support oversight of fund accounting and administration activities, including:

review of books and records

review of Net Asset Value (NAV) calculations

review of financial statements and investor reporting

coordination of capital calls, distributions, and investor allocations

payment processing support

Assist with risk monitoring, issue escalation, and incident coordination processes

Projects & Process Improvement

Participate in internal projects and operational improvement initiatives

Collaborate with operational and technology teams to support process efficiency and control enhancements

Support presentations and discussions with existing or prospective clients where required

Stay informed of industry developments relevant to real assets and alternative investment structures

Requirements
Experience

Minimum 5–7 years of experience within fund administration, accounting, asset management, or financial services environments

Prior exposure to real estate, real assets, or alternative investment structures would be advantageous

Experience supporting client servicing, fund operations, or stakeholder management activities

Education & Qualifications

Degree in Accounting, Finance, Business, or a related discipline

Professional accounting qualification (e.g. CA, CPA, ACCA, or equivalent) would be advantageous

Technical Skills

Working knowledge of IFRS and financial reporting principles

Familiarity with fund accounting, financial statement review, and consolidation concepts

Proficiency in Microsoft Excel, Word, and PowerPoint

Experience using real estate or fund administration systems such as Yardi or MRI would be advantageous

Skills & Competencies

Strong communication and stakeholder management skills

Ability to manage multiple priorities and deadlines

Analytical and problem-solving capability

Organised and detail-oriented working style

Ability to work collaboratively within a team environment

Additional Information

Hybrid working arrangements available subject to business requirements

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