Senior Account Manager

We are looking for a Senior Account Manager who is passionate about expanding
the ways people experience brands, has a specific eye for the details, and
skillfully communicates with various stakeholders. At Giant Spoon, Senior
Account Managers take pleasure in getting to ‘do it all’. They will work into
the Account Lead to help support and manage all client relationships and
associated requests, and work closely with all other teams to ensure deadlines
are met and creative work gets out the door in a consistent and timely manner.
They must have a strong ability to manage a cross-functional team and multiple
work streams simultaneously. Projects vary in scale and scope, and require
ability to deftly manage multiple sub-workstreams. Senior Account Managers are
crucial to the fluidity and efficiency of projects and should be prepared to get
their hands dirty in all stages of the process, acting as a utility player to
provide support to the team.

The ideal candidate is a go-getter with high expectations for themselves.
They‘re also looking for ways to make operations more efficient, opportunities
to improve the model or framework they are working with, and the know-how to get
the best of their team’s time. Most importantly, they are ready to become a
Spoon - to give a damn, try anything, and enjoy the people they work with. This
team is based in the New York office and works in a hybrid fashion with
in-office work on Tuesdays, Wednesdays, and Thursdays. We are looking for
candidates who can join us in NYC!

RESPONSIBILITIES

* Act as Client point of contact and representative of the agency, presenting
estimates, SOWs, project status, and deliverables
Manage and monitor project lifecycle
Manage day to day workflow, timelines, and milestones; working with team to

help drive scheduled deliverables, relay revision requests, record progress
and help tackle obstacles as they arise
* Establish clear integration checkpoints to facilitate collaboration between
the internal departments involved in the creative development process
* Own all internal correspondence such as crafting meeting reports, and
reviewing creative and strategic briefs with an eye toward Client’s business
goals
* Recap internal meetings, client and team feedback, decisions and deliverables
in writing for dissemination to the team
Create and maintains account/project status reports
Coordinate and facilitate internal and client meetings
Help develop and advocate for strategic goals, planning, and positioning
Seek out opportunities for business growth with existing or new clients
Collaborate with Account Lead and key project stakeholders to oversee project

steps, tasks, requirements for SOW
Manage internal asset management in partnership with the Production team.
Advocate for internal, cross functional teams (strategy, creative,

production) to maintain integrity of the work, while staying on schedule and
on budget.

REQUIREMENTS

* 4+ years of well-rounded account and project management experience in
advertising or related creative, fast-paced businesses
Experience successfully managing projects of a cross-functional team
Experience with Experiential projects a plus
Professional writing skills, ability to construct a well-written email with

clarity and efficiency
* Ability to craft internal / external presentations and present in an engaging
way
* Ability to effectively prioritize tasks and be resourceful, flexible and
quick to adapt in a fast-paced environment.
Acute attention to detail
Ability to foster trusting relationships with teammates and clients
Digitally connected, passionate about technology and innovation with an

insatiable curiosity for how it applies to our industry
* Familiarity with Google Suite, Slack and Microsoft Office

The anticipated salary range for this position is $87,000 - $105,000. Salary is
determined based on a wide range of factors, including relevant experience,
knowledge, skills, job duties, and geographic location. For this role, we also
offer programs such as medical/dental/vision insurance, 401(k) matching, paid
time off, and various other benefits and perks.

Giant Spoon is an agency that strives to build an inclusive workplace
dynamically rooted in our differences. What makes you, you, is your greatest
asset here. No matter your race, ethnicity, religion, national origin, sex,
sexual orientation, gender identity, age, protected veteran status, disabled
status, genetic information, or other protected category—feel comfortable (and
excited) to bring your full self and make smart, impactful work.

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California Consumer Privacy Act of 2018 (CCPA).