Business Value Services, Senior Manager

About Salesforce
Salesforce is the #1 AI CRM, where humans and agents work together to drive customer success. The company is focused on innovation, trust, and the ambition to transform business and the world through AI.

Role Overview
This role is part of the Salesforce Business Value Services (BVS) team, closely aligned with the Sales organization. You will directly engage with customer executive teams to articulate the strategic and financial impact of Salesforce’s platform, develop C‑level account strategies, create business cases, and support sales pursuits within our top accounts.

Key Responsibilities

Client Consulting: Support major Enterprise/Commercial accounts across all steps in the customer lifecycle, from strategic alignment and project justification to commercial proposals and measuring realized value.

Sales Partnership: Work closely with internal sales teams and other functions to define account strategies and prioritize sales initiatives based on value creation potential and opportunity size.

Orchestration: Facilitate internal and external workshops to discover customers’ current and future business capabilities and identify, prioritize, and measure key business value drivers (metrics).

Value Selling: Build compelling business case presentations and ROI analyses to accelerate, justify, or expand sales opportunities.

Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to shape negotiation strategies.

Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout the sales cycle.

Qualifications

Expertise in building and presenting compelling business cases to executive and C‑level clients.

Prior experience in consultative and strategic customer‑facing roles.

Expertise in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals.

Strong analytical and problem‑solving skills, with the ability to derive meaningful insights from large amounts of information and clearly communicate complex ideas to senior executives.

Skilled in quantitative analysis and financial modeling.

Business and technical acumen, with ability to engage and add value in discussions involving both technology and business strategy.

Creative, high‑energy self‑starter who can lead and execute initiatives and handle conflicting demands creatively and quickly.

Collaborative mindset, particularly with Sales, Solution Engineering, Pricing, Industry teams, and other key partners.

Results‑oriented strategic thinker who enjoys helping customers move from current state to future state.

Preferred Qualifications

15+ years of professional experience.

MBA.

Familiarity with technology and/or enterprise software.

Benefits
Salesforce offers a comprehensive benefits package that includes time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k) with company matching, and an employee stock purchasing program.

Equal Opportunity & Accommodations
Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination. We provide reasonable accommodations during the application or recruiting process. Employees and applicants are assessed on merit, competence, and qualifications without regard to protected characteristics.

Compensation
The typical base salary range for this position is $198,940 – $266,070 annually, with higher ranges for certain locations such as California, New York, Boston, Chicago, Seattle, and Washington DC. This range represents base salary only and does not include bonuses, incentives, equity, or benefits.

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