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BDC Dealership Agent (On-site)

Genius Agency AI, Richmond, VA, USA

Job type: Full Time


GLOBAL PACIFIC SUPPORT

is seeking a skilled

BDC Dealership Agent

who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands‑on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Proven experience in a BDC role or similar customer service/appointment‑setting position

Strong verbal and written communication skills

Ability to handle inbound and outbound calls professionally

Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)

Strong organizational skills and attention to detail

Ability to multitask and manage a high volume of leads

Willingness to work in a fast‑paced dealership environment

Ability to follow scripts and guidelines while maintaining natural communication

Reliable internet connection and a quiet workspace

Willingness to work flexible hours, including weekends if required

100% remote job working in the comforts of your home

Non‑toxic

environment

Growth potential

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