Senior Sales Support Consultant – Rebuilds & Repairs

Job Description
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary
As a Rebuilds & Repairs Senior Sales Support Consultant with CSCR, you will support and drive achievement of the North American Region aftermarket business plan by monitoring industry trends and generating go‑to‑market strategies and initiatives that contribute to both the short‑term and long‑term achievement of these plans.

What You Will Do

Serve as a market specialist and divisional expert for Construction Industries Rebuilds & Repairs.

Ensure alignment among the regional sales teams, product groups, districts, and dealers in developing and implementing aftermarket services and strategic plans.

Develop & deploy correct regional go‑to‑market business plan and sales variance strategies to capitalize on identified incremental sales opportunities.

Resolve issues related to the aftermarket services offerings and overall commercial performance in the territory; oversee aftermarket Sales to Users (STU) trends, demand fluctuations, and critical customer requirements.

Provide training and mentorship for regional sales teams (internal and dealer) and Dealer Rebuilds & Repairs Aftermarket Growth Specialists.

Results will be evaluated through performance metrics & measures in areas such as rebuilds & repairs aftermarket sales growth, sales funnel lead management, sales variance administration, safety, and professional development.

What You Will Have

Customer Focus experience, including field‑facing experience, demonstrating knowledge of the values and practices that align customer and dealer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.

Problem Solving experience that demonstrates the ability to apply approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.

Strategic Thinking experience that demonstrates an understanding of the importance of “big picture” thinking and planning coupled with the ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors.

Effective Communication, influencing tactics and strategies that demonstrate where you have impacted decisions within and outside your organization.

Top Candidates Will Also Have

Bachelor’s Degree or equivalent in Caterpillar Inc, Cat Dealer, or Industry Experience.

Progressively responsible job‑related experience in the areas of Prime Product Sales, Aftermarket Sales, Technical Support, and/or Strategic Project Management.

Additional Details

Peoria, IL is the preferred location for this position.

Relocation assistance is provided to relocate to Peoria, IL only.

Remote locations will not be considered for this role.

Position will require travel of up to 50%.

Visa Sponsorship is not available for this position.

ISE is not available for this position.

Summary Pay Range
$128,470.00 – $192,710.00

Benefits

Medical, dental, and vision benefits*

Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

These benefits also apply to part-time employees

This position requires working onsite five days a week.

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Posting Dates: May 27, 2026 – June 3, 2026

#J-18808-Ljbffr