Relationship Manager II - C&IB

Position Overview

Relationship Manager II - C&IB within PNC's Commercial Banking organization, based in Houston, TX. The role works in an office environment and focuses on fostering an inclusive workplace culture where employees feel respected and valued. Key expectations include driving client engagement, deepening relationships, and aligning with PNC’s mission of smart risk management and community investment.
Job Description

Coordinate relationship management activities with new and/or existing clients to grow sales, revenue and market share.
Work primarily with clients of moderate risk and complexity under moderate supervision.
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet.
Originate, analyze, negotiate, and document credit and non‑credit products and services.
Manage risk/return and drive quality for existing and new clients, actively mitigating regulatory, reputational, operational and credit risks.
Provide insights based on clients’ financial well‑being, focusing on client opportunities and increased engagement and loyalty.
Build an effective network of internal and external relationships, such as community or industry ties, to acquire new clients and expand existing ones.
Present the full range of PNC’s products and services to clients.
Use reporting and sales tools to proactively identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk for more complex credit requests using advanced credit fundamentals and PNC’s internal credit policies.
Qualifications

Preferred Skills

Book of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
Competencies

Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management, Prospecting, Sales Negotiating, Selling, Tech Savvy
Work Experience

Roles at this level typically require a university or college degree, with 5+ years of industry‑relevant experience. Specific certifications are often required, and a comparable combination of education, certification and experience (including military service) may be considered.
Education

Bachelors
Certifications

No Required Certification(s)
Licenses

No Required License(s)
Benefits

Medical/Prescription drug coverage with Health Savings Account option
Dental and vision options
Employee and spouse/child life insurance
Short and long‑term disability protection
401(k) with PNC match, pension and stock purchase plans
Dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15‑25 vacation days depending on career level and years of service
Disability Accommodations Statement

If an accommodation is required to participate in this application process, please contact AccommodationRequest@pnc.com with “accommodation request” in the subject line and include your name, the job ID, and preferred contact information. For phone assistance call 877‑968‑7762 and say “Workday.”
Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and, for a registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents: Refer to the California Consumer Privacy Act Privacy Notice for information on PNC’s use or disclosure of personal information in hiring practices.

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