Relationship Manager II - C&IB

Position Overview

As a Relationship Manager II – C&IB within PNC’s Commercial Banking organization, you will be based in Fort Lauderdale, FL. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. You will coordinate relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share while working within stated guidelines to acquire, expand and retain client relationships.
Job Description

Coordinate relationship management activities with new and/or existing clients to grow sales, revenue and market share.
Work with clients having moderate levels of risk and complexity of needs, generally with moderate supervision.
Acquire, expand and retain client relationships to generate revenue and deepen share of wallet.
Handle the origination, financial analysis, negotiation and documentation of credit and non‑credit products and services.
Manage risk/return and drive quality for new and/or existing clients.
Identify and mitigate various risks, including regulatory, reputational, operational and credit risks.
Provide ideas and insights based on an understanding of the client’s needs and financial well‑being.
Increase client engagement and loyalty through effective relationship building.
Maintain an effective network of internal and external relationships to actively acquire new clients and expand existing ones.
Present the full range of PNC’s products and services to the client.
Leverage reporting and sales tools to proactively identify and convert sales opportunities.
Analyze, evaluate and mitigate credit risk for more complex credit requests using advanced credit fundamentals and internal policies.
Customer Focus & Risk Management Qualities

Customer Focused:

Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to create customized customer solutions.
Managing Risk:

Assess and effectively manage all risks associated with business objectives and activities, ensuring adherence to PNC’s Enterprise Risk Management Framework.
Qualifications

Preferred Skills:

Book of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities.
Competencies:

Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management, Prospecting, Sales Negotiating, Selling, Tech Savvy.
Work Experience:

Roles at this level typically require a university/college degree and 5+ years of industry‑relevant experience. Specific certifications are often required; a comparable combination of education, job‑specific certification(s), and experience may be considered.
Education:

Bachelor’s degree. No required certifications or licenses.
Benefits

Benefits include medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, life insurance (employee and spouse/child), short‑ and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, a robust wellness program with financial incentives, and paid time off such as maternity and/or parental leave, up to 11 paid holidays, 9 occasional absence days, and 15‑25 vacation days depending on career level.
Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line along with your name, job ID, and preferred contact method. Applicants may also call 877‑968‑7762 and say “Workday” for assistance. Information provided will be kept confidential and used only as required to provide accommodations.
Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of Section 19 of the FDIA and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

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