Partner Engagement Manager, Fort Belvoir

About Onebrief
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. It transforms work to make the staff superhuman—meaning faster, smarter, and more efficient.

Required: Top Secret clearance with eligibility for SCI. Location: in-person in Fort Belvoir, VA.

About the Job
As a Partner Engagement Manager you will:

Own the entire customer relationship, from users up to Generals.

Rapidly expand product usage until 100% of workflows are in Onebrief.

Clearly communicate user needs to the product team and maintain a high product proficiency.

Instill the Onebrief brand image.

Enable our expansion to Allies and Partners.

Other responsibilities will arise as part of the team effort.

You will also:

Lead or support exercises.

Use observations of users to recommend product improvements.

Provide face-to-face and remote customer support.

Develop an understanding of customer social dynamics to support renewals and future sales.

When responding to incidents, coordinate with the customer and our product engineering team.

About You

You love users and want to work with them; this is the single most important requirement.

You understand military headquarters and can apply your experience with customers.

You pay attention to detail and have a reputation as a workhorse.

You can navigate large government organizations to solve bureaucratic challenges.

You are technically adept, a power user of our product, and can talk engineering with the customer.

You demonstrate strong interpersonal skills, cultivating trust, aligning diverse perspectives, and communicating clearly.

You are intense about our mission.

You are proactive, adaptable, and comfortable working autonomously or with cross-functional teams in fast-paced or ambiguous settings.

You communicate clearly, concisely, and candidly, assessing situations and informing strategic decisions.

You hold a current Top Secret clearance with eligibility for SCI and can access DOD facilities and installations.

Qualifications

Proven experience working closely with military headquarters at tactical, operational, and strategic levels, or comparable government settings.

Exposure to staff planning through professional military education or service experience.

Familiarity with major military planning exercises and protocols for software deployment on classified networks.

Proven ability to expand business presence within a region, emphasizing software or technology solutions.

Experience in both face-to-face and remote customer support, and incident response with engineering teams.

Strong technical skills to master the application, troubleshoot issues, and liaise with customers.

Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.

Most importantly, you are a true Onebriefer:

You are obsessed with creating value for real users.

You are ambitious, scrappy, and a creative problem-solver.

You learn quickly, work iteratively, and seek collaboration.

You approach your work with integrity, intellectual honesty, and a low ego.

You communicate frankly, clearly, and succinctly.

You thrive as a self-starter, embracing autonomy and ambiguity.

Notice to Third Party Recruitment Agencies
Onebrief does not accept unsolicited resumes from recruiters or employment agencies without an executed Recruitment Services Agreement. No obligation to any referral compensation. Resumes submitted without an agreement will be deemed property of Onebrief.

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